RTX Technographics
RTX Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RTX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 246 RTX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that RTX has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Hotjar for Customer Experience in 2017, Stackify Retrace for Application Performance Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RTX is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RTX revenues, which have grown to $89.4 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RTX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RTX Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, RTX deployed Cisco Webex Meetings. RTX uses Cisco Webex Meetings for Audio Video and Web Conferencing and exposes meeting join flows directly on its public website to support both external sessions and web-based access to live conferences.
The implementation centers on standard Cisco Webex Meetings capabilities, including real-time audio and video conferencing, screen sharing, meeting scheduling and join workflows, participant controls, and cloud recording. Cisco Webex Meetings is configured as the primary web conferencing layer, providing browser-based meeting entry from site pages and hosting interactive sessions initiated from web properties.
Operational coverage includes external customer and partner-facing sessions launched from the website as well as internal collaboration use cases across dispersed teams. Governance for the deployment focuses on meeting access controls, host moderation workflows, and user provisioning aligned with corporate collaboration policy, while the solution architecture emphasizes web-embedded meeting flows and cloud-managed conferencing services.
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, RTX implemented Hotjar on its public website to support Customer Experience initiatives. The Hotjar deployment was implemented as a client side tracking snippet instrumenting behavioral analytics across web pages, with configuration tuned for consent aware data collection and direct use by digital product teams.
RTX uses Hotjar to capture session recordings, heatmaps, on page feedback and basic funnel and form analysis to inform UX research, product optimization and digital marketing workflows. The implementation scopes the corporate website and directs outputs to UX and marketing teams, with governance focused on instrumentation practices and embedded feedback loops for iterative user experience improvements.
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Marketing Automation | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stackify | Legacy | Stackify Retrace | Application Performance Management | ITSM | n/a | 2022 | 2022 |
In 2022, RTX deployed Stackify Retrace to monitor and instrument its public website. Stackify Retrace is an Application Performance Management solution that RTX uses to collect application telemetry, traces, logs and exception data from the site.
The implementation emphasized agent-based instrumentation across the web application tiers and configuration of profiling, error tracking, transaction tracing and real-time alerting capabilities. Operational coverage is the corporate website and the deployment is actively used by engineering and web operations teams to surface performance regressions, accelerate root cause analysis and incorporate monitoring into release validation and incident response workflows.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at RTX
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by RTX Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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