AI Buyer Insights:

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Michelin, an e2open customer evaluated Oracle Transportation Management

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Michelin, an e2open customer evaluated Oracle Transportation Management

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

Russell Kennedy
Location
469 La Trobe Street,
Melbourne, 3000, VIC,
Australia
Website
https://www.rk.com.au/
Phone
61 3 9609 1555
Artw industry
Professional Services
Employee
Revenue

Russell Kennedy Technographics

Russell Kennedy Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Russell Kennedy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 215 Russell Kennedy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Russell Kennedy has purchased the following applications: ConnX eHR for Core HR in 2011, Thomson Reuters Elite 3E for Legal Practice Management in 2010, FreshDesk Customer Support for Customer Support in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Russell Kennedy is running and its propensity to invest more and deepen its relationship with ConnX , Thomson Reuters Elite , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Russell Kennedy revenues, which have grown to $46.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Russell Kennedy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Russell Kennedy Tech Stack and Enterprise Applications

Russell Kennedy HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ConnX Legacy ConnX eHR Core HR HCM n/a 2011 2011
In 2011, Russell Kennedy implemented and maintained ConnX eHR as its Core HR system, establishing ConnX eHR to provide Core HR services for HR and administrative functions. The deployment supported a professional services firm headquartered in Australia with approximately 215 employees, focusing on centralized employee recordkeeping and HR operational workflows. The ConnX eHR implementation was configured around standard Core HR capabilities, including employee master data, leave and absence management, onboarding and offboarding workflows, position and organizational data management, and HR reporting. Configuration emphasized role based access controls and routine system administration, with ConnX eHR serving as the authoritative source for personnel information and routine HR process orchestration. Operational governance centered on ongoing maintenance of the ConnX eHR instance by internal HR and IT stakeholders, with scheduled updates and administrative controls to support regulatory compliance and personnel lifecycle processes across Russell Kennedy Australia operations. Change control and user administration processes were documented to manage access, configuration updates, and routine maintenance tasks.
Russell Kennedy ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Thomson Reuters Elite Legacy Thomson Reuters Elite 3E Legal Practice Management ERP Services and Operations n/a 2010 2010
In 2010, Russell Kennedy implemented Thomson Reuters Elite 3E for Legal Practice Management to support firmwide practice and financial operations. The deployment targeted core firm functions across the 215‑person Australian professional services firm, positioning Thomson Reuters Elite 3E as the central application for matter administration and financial workflow orchestration. The work included an in-place upgrade from Elite Enterprise v3.6 to v3.9, with extensive testing cycles and configuration validation of standard Legal Practice Management capabilities. Configurations focused on time and billing continuity, matter management records, and reporting workflows consistent with professional services finance and practice group needs. Operational coordination emphasized cross‑team readiness, with the project team coordinating training sessions and acting as the liaison between internal stakeholders and external technical support resources. Governance practices centered on staged testing, training-led rollout to practice and finance teams, and formal support handoffs to sustain the Thomson Reuters Elite 3E environment.
Russell Kennedy CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy FreshDesk Customer Support Customer Support CRM n/a 2018 2018
In 2018, Russell Kennedy implemented FreshDesk Customer Support to manage client inquiries originating from the firm’s website. The deployment used FreshDesk Customer Support as a cloud hosted ticketing front end embedded on the website to capture web form submissions and route inbound client requests into a centralized helpdesk. Configuration emphasized core Customer Support capabilities including ticket lifecycle management, automated routing and prioritization, and a searchable knowledge base to support client facing legal and administrative teams. Operational coverage centered on the firm’s Australia operations, applying agent queues, escalation rules, and case tagging to align intake and triage with practice group workflows and service desk ownership.
Russell Kennedy ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
Russell Kennedy IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Russell Kennedy CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2018 2018

IT Decision Makers and Key Stakeholders at Russell Kennedy

First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts

Apps Being Evaluated by Russell Kennedy Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Russell Kennedy IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Russell Kennedy digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Russell Kennedy Technographics
Russell Kennedy is a Professional Services organization based in Australia, with around 215 employees and annual revenues of $46.0 million.
Russell Kennedy operates a diverse technology stack with applications such as ConnX eHR, Thomson Reuters Elite 3E and FreshDesk Customer Support, covering areas like Core HR, Legal Practice Management and Customer Support.
Russell Kennedy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ConnX, Thomson Reuters Elite and Freshworks.
Russell Kennedy recently adopted applications including Freshservice in 2022, FreshDesk Customer Support in 2018 and Mimecast Email Security in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Russell Kennedy’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Russell Kennedy’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Russell Kennedy technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.