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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

S-Bahn Hamburg Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2018 2018
Content Delivery Network IaaS 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Bubble Group Legacy Bubble Platform Apps Development PaaS n/a 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Tucatap Legacy Tucatap Customer Experience CRM n/a 2023 2023 In 2023, S-Bahn Hamburg implemented Tucatap to capture on-the-go passenger surveys and real-time feedback across Hamburg, Germany. The deployment uses Tucatap as the Customer Experience platform to centralize CRM/customer experience activities for the Germany region, focused on mobile and in-vehicle touchpoints. The full application name Tucatap appears on the vendor customer listing and the implementation emphasizes short interactive feedback stories and rapid survey flows for riders. This configuration supports continuous passenger sentiment capture during travel and event-driven feedback collection at critical touchpoints. Functional capabilities implemented include survey management, real-time feedback capture, conditional interactive story logic, and analytics dashboards to surface operational signals for customer service and operations teams. Operational scope covers CRM and customer experience workflows within S-Bahn Hamburg, routing passenger feedback into service resolution and operations review processes. Governance adjustments oriented around feedback handling and escalation were put in place to integrate Tucatap outputs into frontline response procedures and ongoing service quality monitoring. No external system integrations are specified in source materials, the narrative focuses on Tucatap as the Customer Experience application for passenger feedback in Hamburg.
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2016 2016
Social Media Management CRM 2022 2022
Tag Management CRM 2017 2017
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Payment Processing ERP Financial Management 2021 2021
IT Decision Makers and Key Stakeholders at S-Bahn Hamburg
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by S-Bahn Hamburg Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD S-Bahn Hamburg Technographics

S-Bahn Hamburg is a Transportation organization based in Germany, with around 1000 employees and annual revenues of $300.0 million.

S-Bahn Hamburg operates a diverse technology stack with applications such as Amazon EC2, Bubble Platform and Tucatap, covering areas like Application Hosting and Computing Services, Apps Development and Customer Experience.

S-Bahn Hamburg has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amazon Web Services (AWS), Bubble Group and Tucatap.

S-Bahn Hamburg recently adopted applications including Bubble Platform in 2023, Tucatap in 2023 and SocialHub Platform in 2022, highlighting its ongoing modernization strategy.

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Our research team continuously updates S-Bahn Hamburg’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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