Faverges, 74210,
France
S. T. Dupont Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by S. T. Dupont and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 208 S. T. Dupont employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that S. T. Dupont has purchased the following applications: Ruby Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2016, Algolia Search for Application, Web and Enterprise Search in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems S. T. Dupont is running and its propensity to invest more and deepen its relationship with Ruby , Botify , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing S. T. Dupont revenues, which have grown to $49.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for S. T. Dupont intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, S. T. Dupont implemented Ruby Live Chat on its public website, deploying a web-embedded conversational interface in the Chatbots and Conversational AI category. The implementation installed a customer-facing chat widget and an agent console to handle real-time inquiries on product pages and checkout flows. Ruby Live Chat was used to support online sales inquiries and customer service interactions.
Configuration centered on conversational routing, session transfer to live agents, transcript logging, and basic workflow automation, aligning with typical Chatbots and Conversational AI capabilities. Operational scope covered the corporate e-commerce channel and customer support teams in France, with governance focused on agent response workflows, scripted conversational content, and localization. The deployment emphasized web-based instrumentation and centralized chat management for consistent service handling across the site.
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Chatbots and Conversational AI | AI-Powered Application |
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2023 | 2024 |
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Intelligent Process Automation | AI-Powered Application |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, S. T. Dupont implemented Microsoft 365 to provide Collaboration capabilities across its retail organization. The company, a 208 employee French retailer, references Microsoft 365 in the source of its public website which indicates organization-level adoption for email, document storage, and team communication. Deployment emphasis targeted corporate functions that support retail operations, marketing, and store-level coordination.
Microsoft 365 is deployed in a cloud-hosted tenant model using core collaboration modules such as Exchange Online for messaging, SharePoint for intranet and document management, Microsoft Teams for chat and meetings, and OneDrive for personal file synchronization. Configuration activity would typically include centralized identity and access controls, role-based sharing policies, and SharePoint site structures to align content workflows with product catalogs and store operations. The implementation establishes Microsoft 365 as the primary Collaboration platform for internal communication and content services across S. T. Dupont.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2018 | 2018 |
In 2018, S. T. Dupont implemented Algolia Search on its website. S. T. Dupont deployed Algolia Search, Application, Web and Enterprise Search, to power product discovery across its ecommerce catalog and the site's search experience. The deployment focused on embedding Algolia Search into the public storefront and search UI to improve navigation and findability.
Configuration work included catalog indexing, relevance tuning, autocomplete and faceted navigation, reflecting standard Application, Web and Enterprise Search capabilities. Integration connected the storefront front end to Algolia Search APIs and established merchandising controls so e-commerce and marketing teams could manage synonyms and query rules. Operational governance assigned primary ownership to the online merchandising and digital teams for ongoing relevance adjustments and indexing cadence.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2018 | 2018 |
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Shipping Management | eCommerce |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Treasury Management | TRM |
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2011 | 2011 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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