Toronto, M5V 2A4, ON,
Canada
S-Trip Technographics
S-Trip Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by S-Trip and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 270 S-Trip employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that S-Trip has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, Intercom for Customer Support in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems S-Trip is running and its propensity to invest more and deepen its relationship with Oracle , Google , Intercom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing S-Trip revenues, which have grown to $33.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for S-Trip intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
S-Trip Tech Stack and Enterprise Applications
S-Trip ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, S-Trip implemented Oracle NetSuite ERP to centralize financial accounting for its 270 employee consumer packaged goods business, aligning core finance and operational recordkeeping under a single system. The deployment targeted ERP Financial requirements, positioning Oracle NetSuite ERP as the primary system for ledger management and transactional finance processing.
Configuration focused on standard ERP Financial modules including general ledger, accounts payable, accounts receivable, fixed asset accounting, and inventory accounting, with workflow automation for order to cash and procure to pay processes. Oracle NetSuite ERP was configured to support multi ledgers and a unified chart of accounts to standardize financial reporting and month end close activities.
Operational coverage extended across finance, procurement, supply chain accounting, and sales order accounting within S-Trip, with role based access controls and audit trails established to support financial governance. The rollout was executed in functional phases to onboard accounting, billing, and inventory accounting teams, and governance changes emphasized standardized close processes, approval workflows, and centralized financial master data management.
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S-Trip Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, S-Trip implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment centralized corporate email, calendar scheduling, and document collaboration for the 270-employee Canadian consumer packaged goods business, establishing Google Workspace as the primary system for corporate communication and productivity.
Configuration emphasized standard Google Workspace modules including Gmail, Google Drive, Google Docs, Google Calendar, and Google Meet, managed through the Google Workspace admin console and domain provisioning. The implementation supported business functions across IT, marketing, sales, and operations by enabling shared drives, real-time co-authoring, and centralized account administration, and the presence of Google Workspace is surfaced on S-Trip's public website as part of its application footprint.
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S-Trip CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intercom | Legacy | Intercom | Customer Support | CRM | n/a | 2018 | 2018 |
In 2018, S-Trip implemented Intercom on its public website to establish a cloud-hosted customer engagement layer. Intercom is deployed as a web-embedded chat widget and cloud SaaS service, serving as the companys Customer Support application and providing real-time messaging and in-app communication for site visitors and shoppers. The deployment targets customer service and customer success workflows for the ecommerce site, and Intercom is configured to capture conversations from the website into a centralized conversational inbox.
Configuration emphasizes standard Customer Support capabilities, including live chat, automated routing rules, conversation tags, message templates, and a searchable knowledge base for agent responses. Operational rollout was staged across site sections with agent onboarding, routing playbooks, and content authored for the help center, aligning support team processes to the Intercom conversational workflow. Intercom is used on the website as the primary interface for customer inquiries and for orchestrating support handoffs between web channels and internal support teams.
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Marketing Analytics | CRM |
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2019 | 2019 |
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S-Trip PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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S-Trip IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at S-Trip
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Managing Director | Director | Finance | |
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President | CXO | Finance | |
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Director of Operations | Director | Finance | |
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Apps Being Evaluated by S-Trip Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||