Melbourne, 3182, VIC,
Australia
Sacred Heart Mission Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Sacred Heart Mission and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 268 Sacred Heart Mission employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sacred Heart Mission has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2016, Humanforce Time and Attendance (formerly TimeTarget) for Time and Attendance in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sacred Heart Mission is running and its propensity to invest more and deepen its relationship with Microsoft , Humanforce , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sacred Heart Mission revenues, which have grown to $54.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sacred Heart Mission intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Sacred Heart Mission implemented Microsoft Dynamics 365 Business Central as its ERP Financial application. The deployment centralized core financial management with an emphasis on accounts payable, supporting finance operations that processed more than 150 payables daily in accordance with Sacred Heart Mission policies and procedures. Implementation covered accounts payable automation, vendor invoice capture and posting, supplier management, payment processing and general ledger reconciliation, with Microsoft Dynamics 365 Business Central configured to enforce nonprofit financial controls and approval workflows. Business Central was integrated with ORC or Continia software to handle invoice capture and document workflow automation, enabling routed approvals and electronic invoice ingestion for high daily volumes. Operational scope focused on the finance department, with configuration for role based access, segregation of duties controls and process driven payable lifecycle management, and governance aligned to SHM procedures to maintain control over payable processing.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Humanforce | Legacy | Humanforce Time and Attendance (formerly TimeTarget) | Time and Attendance | HCM | n/a | 2017 | 2017 |
In 2017, Sacred Heart Mission implemented Humanforce Time and Attendance (formerly TimeTarget) to centralize time capture and approval workflows for its support and case management teams. The implementation addressed core Time and Attendance requirements across the organization’s service delivery functions in Australia, aligning timekeeping with payroll controls and reporting needs.
Configuration work emphasized automated timesheet capture, approval workflows and scheduled rostering common to Time and Attendance systems, with adaptations for shift-based outreach and planned client contact windows. The Humanforce Time and Attendance deployment was configured to surface pending approvals and exception alerts for payroll administrators, supporting routine monitoring of timesheet approvals.
Operational coverage included frontline staff delivering intensive case management, where supervisors oversaw 6 to 10 Intensive Case Managers, and extended to payroll and financial process inputs that feed the organization’s monthly SRS reporting. The system provided the authoritative time records used in payroll review cycles, while staffing and recruitment activities were coordinated alongside these operational processes.
Governance incorporated existing organizational practices for ongoing staff, client and organisational risk assessment and service coordination, including referrals to NDIS and ARBIAs as part of case workflows. Humanforce Time and Attendance supplied auditable time and approval trails to support those governance and compliance workflows and to integrate timekeeping into Sacred Heart Mission’s financial and reporting cadence.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, Sacred Heart Mission implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. Google Workspace (Formerly Google G-Suite) is described on the organization website and serves as the foundation for cloud email, calendar scheduling, file storage and real time document collaboration across the organization.
The deployment aligns with standard Collaboration capabilities, including Gmail for organizational email, Google Drive and shared drives for centralized file management, Google Docs and Sheets for collaborative authoring, and Google Calendar for scheduling. Administrative controls are operated through the Google Workspace admin console, supporting user and group provisioning, access controls and basic security configuration aligned with nonprofit operational needs. The implementation is surfaced on the public website, indicating organizational reliance on Google Workspace (Formerly Google G-Suite) for staff and volunteer collaboration and for core business functions such as communications, case management documentation and program coordination.
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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