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● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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Safaricom
Location
Waiyaki Way, Westlands,
Nairobi, 800,
Kenya
Website
https://www.safaricom.co.ke/
Phone
254 722 000000
Artw industry
Communications
Employee
Revenue

Safaricom Technographics

Safaricom Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Safaricom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6230 Safaricom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Safaricom has purchased the following applications: Oracle Analytics Cloud for Analytics and BI in 2020, Oracle Cloud Infrastructure for Application Hosting and Computing Services in 2020, Microsoft Azure Monitor for Application Performance Management in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Safaricom is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Huawei Enterprise or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Safaricom revenues, which have grown to $2.05 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Safaricom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Safaricom Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Analytics Cloud Analytics and BI Analytics and BI n/a 2020 2020
Analytics and BI Analytics and BI 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Cloud Infrastructure Application Hosting and Computing Services IaaS n/a 2020 2020
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2000 2000
Backup as a Service (BaaS) IaaS 2015 2015
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Monitor Application Performance Management ITSM n/a 2018 2018
Application Performance Management ITSM 2019 2019
Application Performance Management ITSM 2020 2020
IT Service Management ITSM 2019 2019
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2018 2018
Collaboration Collaboration 2019 2019
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Core HR HCM 2021 2022
Learning and Development HCM 2021 2021
Talent Assessment HCM 2020 2020
Video Interviewing HCM 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2024 2024
Customer Experience CRM 2019 2019
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2000 2000
eCommerce eCommerce 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Endpoint Detection and Response (EDR) CyberSecurity 2018 2018
Identity and Access Management (IAM) CyberSecurity 2017 2017
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
Secure Web Gateways (SWG) CyberSecurity 2018 2018
Web Application Firewalls (WAF) CyberSecurity 2021 2021
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ERP Financial ERP Financial Management 2014 2014
ERP Financial ERP Financial Management 2021 2022
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Inventory Management SCM 2014 2014
Supply Chain Management SCM 2021 2022
Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2021 2022
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Retail Management ERP Services and Operations 2014 2014
Retail Management ERP Services and Operations 2014 2014
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2012 2012
IT Decision Makers and Key Stakeholders at Safaricom
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Safaricom Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Safaricom Technographics

Safaricom is a Communications organization based in Kenya, with around 6230 employees and annual revenues of $2.05 billion.

Safaricom operates a diverse technology stack with applications such as Oracle Analytics Cloud, Oracle Cloud Infrastructure and Microsoft Azure Monitor, covering areas like Analytics and BI, Application Hosting and Computing Services and Application Performance Management.

Safaricom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle and Microsoft.

Safaricom recently adopted applications including Flexie CRM in 2024, Microsoft Power BI in 2022 and Oracle Cloud HCM in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Safaricom’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Safaricom’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Safaricom technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.