Safelite Group
7400 Safelite Way,
Columbus, 43235, OH,
United States
Columbus, 43235, OH,
United States
1 800-800-2727
Automotive
Safelite Group Technographics
Safelite Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Safelite Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13000 Safelite Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Safelite Group has purchased the following applications: Kofax MarkView for AP Automation in 2015, Sterling Background Check for BackGround Screening in 2017, Mitchell Cloud Glass Claims Management for Insurance Claims Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Safelite Group is running and its propensity to invest more and deepen its relationship with Tungsten Automation , Intuit , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Safelite Group revenues, which have grown to $2.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Safelite Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Safelite Group Tech Stack and Enterprise Applications
Safelite Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax MarkView | AP Automation | ERP | n/a | 2015 | 2015 |
In 2015, Safelite Group implemented Kofax MarkView as its AP Automation platform. The deployment targeted Accounts Payable and central finance functions and was executed with vendor Tungsten Automation to provide document capture and invoice workflow automation across the AP organization.
Configuration centered on document capture, OCR indexing, automated invoice routing, exception handling and audit trail capabilities typical of AP Automation. Kofax MarkView was configured for invoice image ingestion, metadata extraction, approval workflow orchestration and records archival to align with Safelite Group accounts payable procedures.
The implementation integrated Kofax MarkView with Oracle EBS to populate financial posting feeds and to consolidate transactional data for analysis. Extracted data and reconciliations were surfaced through Excel4apps and custom Access databases, with SQL queries used to analyze and reconcile records and to support internal audit review.
Operational governance relied on a superuser model and cross-stakeholder project management, with process blueprints created in IBM Blueworks Live and training materials developed for related T&E changes such as the move to Concur. The Kofax MarkView deployment was used to track risk, support AP reconciliation and provide audit-ready documentation for finance and internal audit functions.
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ERP Financial | ERP |
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2013 | 2013 |
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ERP Financial | ERP |
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2015 | 2015 |
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Safelite Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2017 | 2017 |
In 2017 Safelite Group implemented Sterling Background Check as its centralized BackGround Screening solution. The deployment placed Sterling Background Check into the Talent Acquisition and HR intake workflow used by recruiting teams supporting stores and districts nationwide, with specific operational use documented by People Direct Advocate and Talent Acquisition Specialist activity from 2016 through 2021.
Configuration focused on candidate screening and drug screening workflows, with Sterling Background Check operating as the authoritative source for background and drug screen results. Recruiters used the application to monitor results, progress candidate dispositioning, and gate offer completion, aligning screening checkpoints with a 15 minute phone screen and hiring manager review process.
Integration points reflected in operational notes include the company ATS for creating evergreen requisitions and posting to external job boards, and a handoff to hiring managers for on-site interview scheduling. Sterling Background Check was used alongside new hire paperwork, I9 reporting, benefits enrollment processes, leave setup, and HIPAA-compliant employee data handling, indicating end to end orchestration across recruiting, benefits, and HR compliance functions.
Governance and process changes centered on daily monitoring practices, recruiter-led disposition workflows, and training to standardize screening usage, including a recruiting training seminar delivered in the Cleveland market. Sterling Background Check is referenced repeatedly in operational duties, showing its role in candidate gating, offer progression, and routine HR case handling within Safelite Group’s recruiting and HR governance framework.
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Compensation Management | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2017 |
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Recruiting Chatbot | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2010 | 2010 |
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Safelite Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mitchell International | Legacy | Mitchell Cloud Glass Claims Management | Insurance Claims Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Safelite Group implemented Mitchell Cloud Glass Claims Management to support glass claims processing and electronic invoicing. Safelite Group deployed Mitchell Cloud Glass Claims Management as an Insurance Claims Management application, and Mitchell documentation lists Safelite as a trading partner for Mitchell Cloud Glass EDI capabilities in the United States.
The implementation focused on Mitchell Cloud Glass EDI capabilities to enable electronic invoice exchange and glass-claims vendor EDI. Functional modules and workflows documented for the deployment include point-of-sale transaction capture, vendor EDI invoice ingestion, claims billing orchestration, and payment reconciliation, reflecting standard Insurance Claims Management workflows described in Mitchell product and EDI documentation.
Operational scope targeted U.S. glass claims billing and vendor relations, affecting claims operations, billing teams, and point-of-sale staff. Architecture relied on Mitchell Cloud delivery of EDI pipelines integrated with Safelite vendor workflows, with governance and operational rules guided by Mitchell’s product-level EDI specifications rather than a separate public case study.
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Safelite Group Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2023 | 2023 |
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Safelite Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Safelite Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signage | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Safelite Group eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Safelite Group SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2015 | 2015 |
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Transportation Management | SCM |
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2017 | 2017 |
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Warehouse Management | SCM |
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2015 | 2015 |
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Safelite Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Safelite Group EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2023 | 2023 |
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Safelite Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2007 | 2007 |
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Safelite Group TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Safelite Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Safelite Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Safelite Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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AVP Financial Operations | VP | Finance | |
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Director of Financial Planning and Analysis | Director | Finance | |
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Director, HR Busines Partner | Director | HR | |
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Director of Workforce Management | Director | HR | |
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AVP, People and Leadership Development | VP | HR | |
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EVP and CIO | CXO | Finance | |
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EVP, People and Leadership (CHRO) | Manager | HR | |
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SVP and CFO | VP | Finance | |
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EVP, Supply Chain | VP | Supply Chain | |
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Chief Information Officer | CXO | IT | |
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Director of Warehouse Systems | Director | Supply Chain | |
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Director Materials Management & Logistics | Director | Supply Chain | |
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Accounts Payable Manager | Manager | Finance | |
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Vice President Finance | VP | Finance | |
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Director of Finance Transformation | Director | Finance | |
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IT Director - Supply Chain & Finance | Director | Supply Chain | |
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Vice President Talent Acquisition | VP | HR | |
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Director of People Compliance and Operations | Director | HR | |
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EVP, Chief People Officer | CXO | HR | |
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Director, Talent Acquisition | Director | HR | |
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Executive Vice President, Chief People Officer | CXO | HR | |
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VP Total Rewards and HR Operations | VP | HR | |
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Assistant Vice President, Talent Acquisition | VP | HR | |
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Talent Acquisition Recruiter I | Manager | HR | |
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Director of Talent Acquisition | Director | HR | |
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Director Payroll | Director | Finance | |
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Vice President, Workforce & Capacity Management | VP | HR | |
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AVP, Compensation and Benefits | VP | HR | |
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Apps Being Evaluated by Safelite Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Safelite Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Safelite Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Safelite Group Technographics
Safelite Group is a Automotive organization based in United States,
with around 13000 employees and annual revenues of $2.30 billion.
Safelite Group operates a diverse technology stack with applications such as
Kofax MarkView, Sterling Background Check and Mitchell Cloud Glass Claims Management,
covering areas like AP Automation, BackGround Screening and Insurance Claims Management.
Safelite Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tungsten Automation, Sterling Talent Solutions and Mitchell International.
Safelite Group recently adopted applications including
Paradox Olivia Chatbot in 2023, IBM Cognos Business Intelligence in 2023 and Genesys Cloud CX in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Safelite Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Safelite Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Safelite Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.