Saigon Co.op
131 Dien Bien Phu, Ward 15, Binh Thanh District,
Ho Chi Minh, x,
Vietnam
Ho Chi Minh, x,
Vietnam
84 28 38 360 143
Retail
Saigon Co.op Technographics
Saigon Co.op Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Saigon Co.op and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Saigon Co.op employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Saigon Co.op has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2015, In-House POS for Point Of Sale in 2020, Oracle Analytics Cloud for Analytics and BI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Saigon Co.op is running and its propensity to invest more and deepen its relationship with Oracle , In-House Applications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Saigon Co.op revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Saigon Co.op intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Saigon Co.op Tech Stack and Enterprise Applications
Saigon Co.op ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Saigon Co.op implemented Oracle E-Business Suite as its ERP Financial platform. The Oracle E-Business Suite deployment established core financial management capabilities including general ledger, accounts payable, and accounts receivable to support the supermarket chain's accounting, reconciliation, and treasury workflows.
In 2022 Saigon Co.op expanded its data architecture by deploying Oracle Autonomous Database for analytics and data warehousing and Oracle Analytics Cloud on Oracle Cloud Infrastructure, integrating those services with Oracle E-Business Suite, the Retail Merchandising System, and the Loyalty Management System. The implemented architecture uses ADW as a cloud native analytics repository for data ingestion, modeling, preparation, and enrichment, while Oracle Analytics Cloud provides visualization and collaboration layered on top of the warehouse.
The deployment covers a nationwide retail network of more than 100 supermarkets and 600 stores, consolidating transactional and customer touchpoint data to improve forecasting, analytics reporting, service quality, and management efficiency. ADW's machine learning driven, self managing database capabilities were selected for performance, availability, and built in security, enabling a single source of truth across finance, merchandising, and loyalty data.
KPMG in Vietnam implemented the OCI data warehousing project during the pandemic, completing the deployment in four months using remote working models and rapid provisioning of OCI resources. The integrated environment gives management improved ability to analyze changing consumer buying patterns and to predict consumption trends during peak holiday seasons, while governance and security controls are enforced through the Oracle Analytics Cloud deployment.
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Saigon Co.op ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House POS | Point Of Sale | ERP Services and Operations | Coffeemug Technology Solutions | 2020 | 2020 |
In 2020, Saigon Co.op implemented an In-House POS as the core of an OMNI Channel initiative to standardize pricing and promotions across more than 400 Co.opmart supermarkets and stores. The In-House POS is categorized as Point Of Sale and was deployed to unify in-store checkout with an online shopping capability for Saigon Co.op's retail and e-commerce operations.
The implementation delivered a POS Web App and a Mobile App that can run independently on the internet, a strengthened search engine, and centralized data synchronization to ensure consistent pricing and promotions across sites. Functional capabilities explicitly included omni-channel order management, catalog and promotion synchronization, customer account handling, and a search subsystem tuned for retail product discovery.
Coffeemug Technology Solutions acted as technical partner and business analyst, architecting a high availability and scalability architecture to handle operational scale reported as 10k CCU, 500k+ products, and 6M+ case records. Integrations focused on synchronizing store point of sale endpoints with the online channel and central catalog services, covering sales, inventory reconciliation, and customer-facing order fulfillment across Saigon Co.op's nationwide store network in Vietnam.
Governance and rollout were informed by Coffeemug's business analysis, defining required modules, data flows, and operational handoffs between store teams and e-commerce operations. Achievements called out by the engagement include a successfully built and applied OMNI Channel system, synchronized data across supermarkets, improved search performance, and delivery of a Mobile App and POS Web App capable of independent internet operation.
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Saigon Co.op Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Analytics Cloud | Analytics and BI | Analytics and BI | KPMG | 2022 | 2022 |
In 2022, Saigon Co.op implemented Oracle Analytics Cloud as part of an Oracle Cloud Infrastructure data platform in an Analytics and BI deployment to centralize reporting and forecasting across its retail network. The implementation was combined with Oracle Autonomous Database for analytics and data warehousing to provide a cloud-native enterprise data warehouse and analytics stack.
The deployment configured Oracle Autonomous Database for analytics and data warehousing to handle end to end data ingestion, modeling, preparation, and enrichment while leveraging machine learning powered capabilities for scalable query performance and self management. Oracle Analytics Cloud was deployed to provide visualization, collaborative analytics, and governed semantic layers to support reporting and ad hoc analysis for business users.
The platform integrates data from Oracle E Business Suite, the Retail Merchandising System, the Loyalty Management System, and other operational sources to create a single source of truth across more than 100 supermarkets and 600 stores nationwide. Operational coverage explicitly targeted forecasting, analytics reporting, customer behavior analysis, service quality monitoring, and management efficiency across corporate and store operations.
KPMG in Vietnam served as the implementation partner and executed the project during pandemic constraints, completing the data warehousing and Oracle Analytics Cloud deployment in four months with remote work during lockdowns. Governance measures emphasized built in security and centralized data governance to enable controlled access to analytics, support an analytics driven culture, and provide management with consolidated, auditable insights.
Stated outcomes included improved reporting and analysis, the ability to predict consumption trends during peak holiday seasons, and access to high availability, performance, agility, and built in security for analytics workloads through Oracle Analytics Cloud and the Autonomous Database on OCI.
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Saigon Co.op Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Saigon Co.op Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Saigon Co.op eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2020 | 2020 |
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Saigon Co.op CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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CRM | CRM |
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2020 | 2020 |
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Customer Loyalty | CRM |
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2023 | 2023 |
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Saigon Co.op IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Database Management | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Saigon Co.op
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Saigon Co.op Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Saigon Co.op IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Saigon Co.op digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Saigon Co.op Technographics
Saigon Co.op is a Retail organization based in Vietnam,
with around 6000 employees and annual revenues of $1.20 billion.
Saigon Co.op operates a diverse technology stack with applications such as
Oracle E-Business Suite, In-House POS and Oracle Analytics Cloud,
covering areas like ERP Financial, Point Of Sale and Analytics and BI.
Saigon Co.op has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and In-House Applications.
Saigon Co.op recently adopted applications including
UrBox in 2023, Oracle Analytics Cloud in 2022 and Oracle Cloud Infrastructure in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Saigon Co.op’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Saigon Co.op’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Saigon Co.op technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.