Ho Chi Minh, x,
Vietnam
Saigon Co.op Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Saigon Co.op and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Saigon Co.op employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Saigon Co.op has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2015, In-House POS for Point Of Sale in 2020, Oracle Analytics Cloud for Analytics and BI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Saigon Co.op is running and its propensity to invest more and deepen its relationship with Oracle , In-House Applications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Saigon Co.op revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Saigon Co.op intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House POS | Point Of Sale | ERP Services and Operations | Coffeemug Technology Solutions | 2020 | 2020 |
In 2020, Saigon Co.op implemented an In-House POS as the core of an OMNI Channel initiative to standardize pricing and promotions across more than 400 Co.opmart supermarkets and stores. The In-House POS is categorized as Point Of Sale and was deployed to unify in-store checkout with an online shopping capability for Saigon Co.op's retail and e-commerce operations.
The implementation delivered a POS Web App and a Mobile App that can run independently on the internet, a strengthened search engine, and centralized data synchronization to ensure consistent pricing and promotions across sites. Functional capabilities explicitly included omni-channel order management, catalog and promotion synchronization, customer account handling, and a search subsystem tuned for retail product discovery.
Coffeemug Technology Solutions acted as technical partner and business analyst, architecting a high availability and scalability architecture to handle operational scale reported as 10k CCU, 500k+ products, and 6M+ case records. Integrations focused on synchronizing store point of sale endpoints with the online channel and central catalog services, covering sales, inventory reconciliation, and customer-facing order fulfillment across Saigon Co.op's nationwide store network in Vietnam.
Governance and rollout were informed by Coffeemug's business analysis, defining required modules, data flows, and operational handoffs between store teams and e-commerce operations. Achievements called out by the engagement include a successfully built and applied OMNI Channel system, synchronized data across supermarkets, improved search performance, and delivery of a Mobile App and POS Web App capable of independent internet operation.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Analytics Cloud | Analytics and BI | Analytics and BI | KPMG | 2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Customer Loyalty | CRM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Database Management | IaaS |
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2022 | 2022 |
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