London, W2 1NY,
United Kingdom
Saint-Mary University Hospital Technographics
Saint-Mary University Hospital Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Saint-Mary University Hospital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 609 Saint-Mary University Hospital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Saint-Mary University Hospital has purchased the following applications: ArcoInvoice for AP Automation in 2019, Microsoft 365 for Collaboration in 2020, Salesforce Pardot for Marketing Automation in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Saint-Mary University Hospital is running and its propensity to invest more and deepen its relationship with ArcoInfo , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Saint-Mary University Hospital revenues, which have grown to $62.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Saint-Mary University Hospital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Saint-Mary University Hospital Tech Stack and Enterprise Applications
Saint-Mary University Hospital ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ArcoInfo | Legacy | ArcoInvoice | AP Automation | ERP | n/a | 2019 | 2019 |
In 2019, Saint-Mary University Hospital implemented ArcoInvoice to digitize and automate its incoming invoice stream. The project addressed roughly 50,000 mostly paper invoices per year across three hospital sites and targeted the hospital finance and administration function.
ArcoInvoice deployment centralized invoice capture and introduced automatic three-way matching of purchase order, invoice and goods receipt, enabling tracked approval cycles and shortened approval times. The implementation included a custom Search and Retrieve digital archive that meets legal retention requirements and supports auditability.
Integration work linked ArcoInvoice to the hospital ERP to surface approval status and enable automated payments once invoices were approved, creating an end-to-end payment orchestration flow. Operational coverage encompassed accounts payable teams and finance workflows across the three sites, with ArcoInfo providing ongoing support and the ability to adapt to fluctuating invoice volumes.
Governance changes formalized approval workflows and introduced process instrumentation to monitor cycle time, with the rollout organized into digitization, ERP integration and ongoing support phases. The automation, digitization and integration of invoices improved efficiency and saved time.
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Saint-Mary University Hospital Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Saint-Mary University Hospital implemented Microsoft 365 as its Collaboration platform. The cloud-hosted Microsoft 365 deployment is surfaced on the hospital website and was provisioned to support staff collaboration across clinical and administrative functions.
The implementation focuses on Collaboration capabilities typical of Microsoft 365, including enterprise email and calendaring, real-time chat and meetings, and document management with co-authoring and version control. Configuration and operational work would include tenant setup, identity and access provisioning, and application policy controls to manage Teams, SharePoint, Exchange Online, and OneDrive workloads within the Microsoft 365 suite. Automation of team site provisioning and document library templates is consistent with Collaboration use cases for care coordination and administrative workflows.
Operational coverage aligns with the hospital population of 609 employees, indicating adoption across wards, clinics, and administrative departments. Governance emphasis for the Microsoft 365 environment centers on role based access controls, information governance and retention settings, and policy controls to align Collaboration usage with healthcare data handling requirements.
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Saint-Mary University Hospital CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Pardot | Marketing Automation | CRM | n/a | 2021 | 2021 |
In 2021, Saint-Mary University Hospital deployed Salesforce Pardot for Marketing Automation on its website. The implementation established Pardot as the hospital's primary Marketing Automation capability to support marketing and patient communications across its UK site.
Configuration centered on web-driven engagement, using Salesforce Pardot to capture form submissions, track website visitor activity, and drive automated email and nurture sequences. Standard Marketing Automation functional modules were configured including email campaign management, progressive profiling and form handling, segmentation and dynamic content, automation rules and engagement scoring, and basic campaign reporting.
Integrations were focused on the hospital website, with Pardot instrumenting pages for visitor tracking, campaign tagging, and direct ingestion of web form data into the marketing automation record set. Operational ownership rested with the hospital marketing and communications teams, who use Salesforce Pardot to coordinate outreach, manage subscriber lists, and orchestrate multi-step engagement workflows tied to web campaigns.
Governance and workflow changes emphasized controlled campaign approvals, subscriber consent handling, and role-based access for content publishing and list management to align marketing operations with healthcare communications practices. Salesforce Pardot Marketing Automation was positioned to centralize digital outreach workflows while preserving required approval gates for patient-facing messaging.
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Saint-Mary University Hospital IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Saint-Mary University Hospital CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Saint-Mary University Hospital
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Saint-Mary University Hospital Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||