New Brunswick, 08901, NJ,
United States
Saint Peter's University Hospital Technographics
Saint Peter's University Hospital Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Saint Peter's University Hospital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4600 Saint Peter's University Hospital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Saint Peter's University Hospital has purchased the following applications: SoftCo eBilling for AR Automation in 2016, UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance in 2005, SoftCo Compliant Archive for Enterprise Content Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Saint Peter's University Hospital is running and its propensity to invest more and deepen its relationship with SoftCo , UKG , Kentico Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Saint Peter's University Hospital revenues, which have grown to $1.13 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Saint Peter's University Hospital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Saint Peter's University Hospital Tech Stack and Enterprise Applications
Saint Peter's University Hospital ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SoftCo | Legacy | SoftCo eBilling | AR Automation | ERP | n/a | 2016 | 2016 |
In 2016, Saint Peter's University Hospital implemented SoftCo eBilling as an AR Automation solution to advance accounts receivable and patient billing operations. The initial deployment targeted finance and receivables teams, with an emphasis on automating remittance processing and streamlining patient financial workflows across the hospital’s US operations.
The implementation combined SoftCo AR and a Compliant Archive layer, described in the case study as SoftCo AR & ECM, to enable automated remittance capture and electronic archival of payment documentation. Configuration work focused on remittance processing automation, case-handling for charity-care workflows, and structured posting and reconciliation capabilities to accelerate claim-to-cash activities while preserving audit-ready records.
Operational coverage centered on finance and AR operations within the hospital, aligning patient financial services, billing staff, and collections processes under the SoftCo eBilling environment. The deployment emphasized process orchestration for remittance routing, exception handling for patient account adjustments, and retention of compliance artifacts using the compliant archive component.
According to the SoftCo case study, the Saint Peter’s implementation improved reimbursements, reduced remittance processing times, and cut charity-care processing time significantly, outcomes reported for finance and AR operations in the United States. Governance adjustments included formalizing AR workflows and archival policies to support the new automated processing and compliant records management.
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Saint Peter's University Hospital HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) | Time and Attendance | HCM | n/a | 2005 | 2005 |
In 2005 Saint Peter's University Hospital implemented UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) to deliver centralized Time and Attendance for its clinical and support staff. In April of 2005 Saint Peter's outsourced Lawson hosting and reassigned the incumbent network administrator into an Applications Analyst role, consolidating application administration responsibilities across Lawson financials and the Kronos Timekeeper Central environment.
As Applications Analyst the administrator configured and maintained UKG Workforce Central Timekeeper modules consistent with Time and Attendance best practices, including time capture, pay rule processing, scheduling workflows, and system availability within the hospital IT estate. The Time and Attendance deployment operated alongside hosted Lawson financials, with operational flows reconciling recorded time into Lawson for payroll and labor costing, and governance established across IT, finance, and workforce operations to manage ongoing support and change control.
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Workforce Management | HCM |
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2005 | 2005 |
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Saint Peter's University Hospital Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SoftCo | Legacy | SoftCo Compliant Archive | Enterprise Content Management | Content Management | n/a | 2017 | 2017 |
In 2017 Saint Peter's University Hospital deployed SoftCo Compliant Archive as an Enterprise Content Management application to digitize patient financial and remittance documentation in the United States. The project paired SoftCo Compliant Archive with accounts receivable automation to centralize access and automate remittance processing for patient billing records and associated financial documents.
The implementation configured core Enterprise Content Management capabilities including document capture and ingestion, automated indexing and metadata tagging, secure retention and compliance controls, and workflow orchestration for remittance validation and exception handling. SoftCo Compliant Archive was used to establish a single repository for audit-ready records and to drive automated routing of remittance files into AR processing queues.
Operational coverage included revenue cycle, accounts receivable, finance, charity care processing and audit teams across Saint Peter's University Hospital in the United States. The deployment integrated with the hospital's AR automation stream to ensure remittance data and scanned documentation flowed into electronic workflows used by collections and charity care staff.
Governance changes focused on centralized record retention policies and altered review workflows to support electronic audit evidence and faster charity care adjudication. The implementation increased reimbursements, shortened charity care processing times, and reduced quarterly audit documentation volumes by around 80 percent, while embedding compliant archival controls via SoftCo Compliant Archive.
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Web Content Management | Content Management |
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2016 | 2016 |
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Saint Peter's University Hospital CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Saint Peter's University Hospital IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Saint Peter's University Hospital
Apps Being Evaluated by Saint Peter's University Hospital Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-12-05 | Saint Peter's University Hospital | Evaluated | Honeywell International | Honeywell Building Management Systems (BMS) | Physical Access Control System | Physical Security |