Salem Police Department United States Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Salem Police Department United States and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 97 Salem Police Department United States employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Salem Police Department United States has purchased the following applications: PM AM HCM Performance Review for Performance and Goal Management in 2016, OpenGov ERP Cloud for Government ERP in 2025, Hubspot Live Chat for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Salem Police Department United States is running and its propensity to invest more and deepen its relationship with PM AM Corporation , OpenGov , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Salem Police Department United States revenues, which have grown to $13.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Salem Police Department United States intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PM AM Corporation | Legacy | PM AM HCM Performance Review | Performance and Goal Management | HCM | n/a | 2016 | 2016 |
In 2016 Salem Police Department United States implemented PM AM HCM Performance Review, deploying the application to support Performance and Goal Management across departmental HR, training, accreditation, and compliance workflows. The deployment targeted centralization of policy, training, accreditation and performance-related record-keeping to improve accountability within the Salem Police Department.
The implementation configured the PM AM HCM Performance Review capability alongside the vendor HCM suite functions for training records and accreditation evidence, using configurable appraisal workflows, goal-setting and evaluation forms typical of Performance and Goal Management systems. Role based access controls and audit trail features were used to align review cycles with departmental accreditation and compliance documentation requirements.
Governance changes focused on standardized review workflows, consolidated documentation for training and policy attestations, and procedural controls to maintain accountability and transparent records for audits. Outcomes noted in project materials included improved record-keeping and accountability for HR and operational compliance across the Salem Police Department.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenGov | Legacy | OpenGov ERP Cloud | Government ERP | ERP Services and Operations | n/a | 2025 | 2025 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2024 | 2024 |
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Web Content Management | Content Management |
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2025 | 2025 |
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Web Content Management | Content Management |
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2025 | 2025 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Citizen Engagement | CRM |
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2023 | 2023 |
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Citizen Engagement | CRM |
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2025 | 2025 |
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Customer Support | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2024 | 2024 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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Application Performance Management | ITSM |
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2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2024 | 2024 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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