AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Saltspring Soapworks Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Amazon Web Services (AWS) Legacy Amazon S3 Cloud Storage IaaS n/a 2022 2022
Content Delivery Network IaaS 2013 2013
Content Delivery Network IaaS 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Emetti Legacy Emetti Customer Support Platform Customer Support CRM n/a 2021 2021 In 2021, Saltspring Soapworks deployed the Emetti Customer Support Platform on its public website. Saltspring Soapworks implemented Emetti Customer Support Platform, a Customer Support application, to handle customer inquiries, order support, and consumer messaging tied to its online retail operations. The deployment appears as a web embedded support layer backed by a cloud hosted support platform, adopting standard Customer Support workflows. Configuration focused on customer interaction channels typical to the category, including ticketing, live chat, knowledge base content, and automated message routing, with branding and response templates tuned to the company’s product catalog and e commerce context. Operational responsibility is scoped to the small operations and online sales function within the company, with the platform serving as the primary public channel for customer service and order related questions. Governance centers on platform configuration and response workflows rather than broad IT integration, with the implementation designed for direct website based engagement and ongoing tuning of support content and routing rules.
Marketing Automation CRM 2017 2017
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Shopify Legacy Shopify eCommerce eCommerce n/a 2022 2022
Shipping Management eCommerce 2018 2018
IT Decision Makers and Key Stakeholders at Saltspring Soapworks
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Saltspring Soapworks Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Saltspring Soapworks Technographics

Saltspring Soapworks is a Oil, Gas and Chemicals organization based in Canada, with around 11 employees and annual revenues of $3.7 million.

Saltspring Soapworks operates a diverse technology stack with applications such as Amazon S3, Emetti Customer Support Platform and Shopify, covering areas like Cloud Storage, Customer Support and eCommerce.

Saltspring Soapworks has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amazon Web Services (AWS), Emetti and Shopify.

Saltspring Soapworks recently adopted applications including Amazon S3 in 2022, Cloudflare CDN in 2022 and Shopify in 2022, highlighting its ongoing modernization strategy.

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Our research team continuously updates Saltspring Soapworks’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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