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List of Emetti Customer Support Platform Customers

Emetti
Location
3439 Terra Vita Place, 33,,
Vancouver, V5K 5H7, CA,
Canada
Website
https://www.emetti.com/
Phone
n/a
Artw industry
Professional Services
Employee
10
Revenue
$1M

Since 2010, our global team of researchers has been studying Emetti Customer Support Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Emetti Customer Support Platform for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Emetti Customer Support Platform for Customer Support include: Saltspring Soapworks, a Canada based Oil, Gas and Chemicals organisation with 11 employees and revenues of $3.7 million, Emetti, a Canada based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.

Contact us if you need a completed and verified list of companies using Emetti Customer Support Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Emetti Customer Support Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Emetti Professional Services 10 $1M Canada Emetti Emetti Customer Support Platform Customer Support 2020 n/a In 2020, Emetti implemented the Emetti Customer Support Platform on its public website to provide a customer-facing support channel. The Emetti Customer Support Platform is deployed as a web-embedded support interface and centralizes customer inquiries in a single application, leveraging core Customer Support capabilities such as ticketing, a knowledge base, and synchronous messaging. The deployment reflects a small-team footprint appropriate for a 10 person professional services firm, with configuration scaled to limited agent seats and simplified routing. Functional configuration emphasized ticket lifecycle management, knowledge management for self-service, and agent workspace setup to support inbound web requests. Operational coverage is companywide for customer-facing functions, with governance implemented through role-based access controls, defined support workflows, and escalation procedures to structure front-line operations.
Saltspring Soapworks Oil, Gas and Chemicals 11 $4M Canada Emetti Emetti Customer Support Platform Customer Support 2021 n/a In 2021, Saltspring Soapworks deployed the Emetti Customer Support Platform on its public website. Saltspring Soapworks implemented Emetti Customer Support Platform, a Customer Support application, to handle customer inquiries, order support, and consumer messaging tied to its online retail operations. The deployment appears as a web embedded support layer backed by a cloud hosted support platform, adopting standard Customer Support workflows. Configuration focused on customer interaction channels typical to the category, including ticketing, live chat, knowledge base content, and automated message routing, with branding and response templates tuned to the company’s product catalog and e commerce context. Operational responsibility is scoped to the small operations and online sales function within the company, with the platform serving as the primary public channel for customer service and order related questions. Governance centers on platform configuration and response workflows rather than broad IT integration, with the implementation designed for direct website based engagement and ongoing tuning of support content and routing rules.
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Buyer Intent: Companies Evaluating Emetti Customer Support Platform

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FAQ - APPS RUN THE WORLD Emetti Customer Support Platform Coverage

Emetti Customer Support Platform is a Customer Support solution from Emetti.

Companies worldwide use Emetti Customer Support Platform, from small firms to large enterprises across 21+ industries.

Organizations such as Saltspring Soapworks and Emetti are recorded users of Emetti Customer Support Platform for Customer Support.

Companies using Emetti Customer Support Platform are most concentrated in Oil, Gas and Chemicals and Professional Services, with adoption spanning over 21 industries.

Companies using Emetti Customer Support Platform are most concentrated in Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Emetti Customer Support Platform across Americas, EMEA, and APAC.

Companies using Emetti Customer Support Platform range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Emetti Customer Support Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Emetti Customer Support Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Support.