Samsung SDS America
100 Challenger Road, 6th Floor,
Ridgefield Park, 07660, NJ,
United States
Ridgefield Park, 07660, NJ,
United States
1 844-400-7372
Professional Services
Samsung SDS America Technographics
Samsung SDS America Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Samsung SDS America and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Samsung SDS America employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Samsung SDS America has purchased the following applications: ServiceNow AI Platform for Generative AI Platforms in 2023, Oracle Marketing Cloud (Eloqua) for Marketing Automation in 2017, Akamai CDN for Content Delivery Network in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Samsung SDS America is running and its propensity to invest more and deepen its relationship with ServiceNow , Oracle , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Samsung SDS America revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Samsung SDS America intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Samsung SDS America Tech Stack and Enterprise Applications
Samsung SDS America AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow AI Platform | Generative AI Platforms | AI Development | n/a | 2023 | 2023 |
In 2023, Samsung SDS America implemented ServiceNow AI Platform as part of adopting capabilities from the Now Platform Utah release. The deployment aligns to the Generative AI Platforms category and is surfaced as enhancements to Samsung SDS America's Zero Touch Mobility solution to provide deeper device visibility and lifecycle controls across Android and iOS devices. The scope emphasizes mobile lifecycle management, hardware asset management, and service delivery workflows within the company's professional services operations.
The implementation configures ServiceNow AI Platform modules introduced in the Utah release, including AI Search embedded in Next Experience, Process Optimization extended beyond ITSM with RPA orchestration, Workforce Optimization expanded into HR Service Delivery, and Document Intelligence for accelerated text extraction from invoices and purchase orders. Samsung SDS America also adopted Hardware Asset Management Workspace to layer asset tracking and management controls on top of Zero Touch Mobility, and enabled Security Incident Response Workspace and Operational Resilience Workspace to centralize incident and risk visibility. Platform configuration leverages Process Automation Designer capabilities for no code playbooks and the unified admin and agent interfaces to streamline operations.
Integrations focus on the Now Platform relationship with Samsung SDS America's Zero Touch Mobility to surface telemetry and asset records for better tracking, updates, and fleet management of mobile devices. Governance and operational changes concentrate on consolidating admin controls with Next Experience and using Enterprise Architect Workspace to reduce application redundancy and provide consolidated oversight for platform owners. Samsung SDS America stated these Utah release tools will increase organizational agility and provide better visibility across Android and iOS mobile devices so customers can track, update, and manage with ease.
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Samsung SDS America CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Marketing Cloud (Eloqua) | Marketing Automation | CRM | n/a | 2017 | 2017 |
In 2017, Samsung SDS America deployed Oracle Marketing Cloud (Eloqua) as its Marketing Automation solution on its public website. The implementation centralized web lead capture and campaign orchestration to support the companys marketing and demand generation activities in the United States.
Configuration emphasized core Marketing Automation capabilities including email campaign management, landing page and form handler deployment, web tracking and visitor identification, segmentation and automated campaign flows, and lead lifecycle workflows and scoring. Oracle Marketing Cloud (Eloqua) was used to manage email orchestration and digital campaign execution tied to website form submissions and tracked visitor behavior.
Operational ownership rested with Samsung SDS Americas marketing and digital teams, with marketing operations responsible for campaign configuration, template governance, approval workflows and audience segmentation. Governance focused on centralized asset templates and scheduled campaign operations to maintain consistent website based lead capture and nurture across the company web presence.
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Samsung SDS America IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Akamai | Legacy | Akamai CDN | Content Delivery Network | IaaS | n/a | 2020 | 2020 |
In 2020 Samsung SDS America implemented Akamai CDN on its public website, deploying the Akamai CDN as the Content Delivery Network for web asset delivery. The implementation covers the company website infrastructure at https://www.samsungsds.com/us and centers on edge based content distribution for static and dynamic assets.
Configuration work focused on standard Content Delivery Network capabilities, including edge caching rules, cache control header strategies, content invalidation and purge workflows, TLS termination at the edge, and HTTP protocol optimization such as HTTP2 and IPv6 support. Akamai CDN was configured to route client requests to optimized edge nodes and to shield the origin web servers through origin shielding and request routing features commonly used in CDN deployments.
Operational ownership was scoped to web operations and security functions responsible for CDN configuration and release gating, with governance around cache policies and content purge procedures integrated into the website release process. Ongoing management centers on Akamai CDN configuration, cache lifecycle governance, and monitoring of edge delivery behavior for the corporate public web estate.
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Samsung SDS America CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Samsung SDS America
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Samsung SDS America Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Samsung SDS America IT executives and key decision makers. This section highlights Samsung SDS America's latest recorded technology evaluations, including GEP SMART for Procurement on 2026-04-29. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Samsung SDS America digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-29 | Samsung SDS America | Evaluated | GEP | GEP SMART | Procurement | Procurement |
FAQ - APPS RUN THE WORLD Samsung SDS America Technographics
Samsung SDS America is a Professional Services organization based in United States,
with around 200 employees and annual revenues of $30.0 million.
Samsung SDS America operates a diverse technology stack with applications such as
ServiceNow AI Platform, Oracle Marketing Cloud (Eloqua) and Akamai CDN,
covering areas like Generative AI Platforms, Marketing Automation and Content Delivery Network.
Samsung SDS America has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ServiceNow, Oracle and Akamai.
Samsung SDS America recently adopted applications including
ServiceNow AI Platform in 2023, Quantil CDN360 in 2022 and Imperva Sonar in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Samsung SDS America’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Samsung SDS America’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Samsung SDS America technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.