San Diego, 92123, CA,
United States
San Diego County Sheriff's Department Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by San Diego County Sheriff's Department and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4700 San Diego County Sheriff's Department employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that San Diego County Sheriff's Department has purchased the following applications: Mark43 CAD for Computer Aided Dispatch in 2025, Microsoft Skype for Business Server for Collaboration in 2017, Google Tag Manager for Tag Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems San Diego County Sheriff's Department is running and its propensity to invest more and deepen its relationship with Mark43 , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing San Diego County Sheriff's Department revenues, which have grown to $750.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for San Diego County Sheriff's Department intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mark43 | Legacy | Mark43 CAD | Computer Aided Dispatch | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025 the San Diego County Sheriff's Department implemented Mark43 CAD, a Computer Aided Dispatch application, to modernize countywide dispatch operations serving roughly 3.2 million residents in the United States. The agency, which employs approximately 4,700 personnel, selected Mark43 CAD to centralize call intake and incident management across its emergency dispatch functions.
The deployment began with a 28 day pilot during which the team operationalized a test CAD environment in under three days, validating core Computer Aided Dispatch workflows such as call taking, incident logging, unit assignment, real time mapping, and resource status tracking. Mark43 CAD was configured to align with established dispatch protocols and to support standard automation of dispatch queues and incident sequencing consistent with public safety dispatch operations.
Governance and rollout planning emphasized phased operational adoption across the sheriff's dispatch centers and coordination with neighboring agencies to improve interoperability. The San Diego County Sheriff's Department expects faster and more precise dispatching and improved interoperability with adjacent jurisdictions as part of the Mark43 CAD implementation, with procedural updates to call triage and interagency communication workflows accompanying the technical rollout.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Skype for Business Server | Collaboration | Collaboration | n/a | 2017 | 2017 |
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Collaboration | Collaboration |
|
2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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