San Francisco, 94103, CA,
United States
San Francisco Municipal Transportation Agency Technographics
San Francisco Municipal Transportation Agency Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by San Francisco Municipal Transportation Agency and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 San Francisco Municipal Transportation Agency employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that San Francisco Municipal Transportation Agency has purchased the following applications: Kofax AP Essentials (formerly ReadSoft Online) for AP Automation in 2022, HxGN EAM (Ex. Infor EAM) for Enterprise Asset Management in 2017, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems San Francisco Municipal Transportation Agency is running and its propensity to invest more and deepen its relationship with Tungsten Automation , Oracle , Hexagon or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing San Francisco Municipal Transportation Agency revenues, which have grown to $1.18 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for San Francisco Municipal Transportation Agency intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
San Francisco Municipal Transportation Agency Tech Stack and Enterprise Applications
San Francisco Municipal Transportation Agency ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax AP Essentials (formerly ReadSoft Online) | AP Automation | ERP | n/a | 2022 | 2022 |
In 2022, San Francisco Municipal Transportation Agency implemented Kofax AP Essentials (formerly ReadSoft Online) for AP Automation to support accounts payable intake and voucher processing. The deployment focused on electronic invoice ingestion alongside physical mail and scan capture workflows, establishing a central processing lane for AP within SFMTA finance operations.
Kofax AP Essentials was configured to perform document capture, OCR driven data validation, and manual document separation with an exported payload for downstream processing. The implementation included validation rules and a user discovered software shortcut to streamline exporting validated manually separated documents, a capability that reduced manual handoffs during export. Voucher creation and data staging workflows were instrumented to align scanned invoice and packing receipt data for ERP posting.
Operational integrations routed validated invoice data into PeopleSoft for voucher processing and ledger entry, and the intake layer accepted invoices via email and physical mail with scanning and routing into the AP queue. The scope of the system covered accounts payable processing, mailroom intake, and email inquiry handling, enabling a single capture and export path from intake through ERP entry.
Governance centered on configuring validation and routing rules within Kofax AP Essentials, and onshore processing practices that combined automated capture with manual separation where required. Process changes emphasized standardized capture, routed exception handling, and export controls into PeopleSoft, with an observed operational improvement when the export shortcut was used to accelerate validated document handoffs.
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ERP Financial | ERP |
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2018 | 2018 |
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San Francisco Municipal Transportation Agency ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hexagon | Legacy | HxGN EAM (Ex. Infor EAM) | Enterprise Asset Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, San Francisco Municipal Transportation Agency implemented HxGN EAM (Ex. Infor EAM) as an Enterprise Asset Management deployment. The program spanned 2015 to 2017 and was scoped as a $15 million EAM implementation to automate asset lifecycle and maintenance operations across the agency.
Configuration and functional work focused on core Enterprise Asset Management capabilities, including asset lifecycle management, work order management, preventive maintenance scheduling, and related configuration matrices and workflows. Project artifacts produced included a proof-of-concept, as-is and to-be process models, detailed business requirements and user stories, gap analyses, user acceptance criteria, and a technical configuration matrix to guide system setup.
The rollout was executed in parallel across three business units with release planning across eight departments, targeting maintenance and operations functions across the transit system. A project team of approximately 20, composed of a project manager, business analysts and subject-matter-experts coordinated deliveries using a blended Waterfall and Agile Scrum delivery model to organize, plan and track releases.
Governance and adoption activities emphasized formal release plans, UAT governance, and documentation sets to support change control and operational handoff. The engagement included leadership-facing communications of the business case and the associated benefits and potential ROI, while HxGN EAM served as the centralized system for operational EAM workflows and configuration governance.
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San Francisco Municipal Transportation Agency Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, the San Francisco Municipal Transportation Agency implemented Microsoft 365 to establish enterprise Collaboration capabilities across the agency. The Microsoft 365 rollout was positioned to support internal communication, document management, and team collaboration for staff across the transportation, operations, and administrative functions.
The deployment centers on standard Microsoft 365 components, including Exchange Online for enterprise email, SharePoint Online for intranet and document libraries, OneDrive for individual file storage, and Microsoft Teams for real time chat and meetings. Identity and access controls aligned with Microsoft 365 services are used to provision users and secure collaboration, consistent with common Collaboration category practices.
Public site metadata shows Microsoft 365 artifacts are present on the SFMTA website, indicating the tenant is also leveraged in contexts that touch public content delivery and agency communications. Governance appears to follow a centralized tenant model with role based access and phased adoption across departments, supporting standard collaboration workflows without details about specific third party integrations or implementation partners.
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Collaboration | Collaboration |
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2018 | 2018 |
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San Francisco Municipal Transportation Agency Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Intelligent Document Processing | Content Management |
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2017 | 2017 |
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San Francisco Municipal Transportation Agency SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transportation Management | SCM |
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2024 | 2025 |
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San Francisco Municipal Transportation Agency CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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San Francisco Municipal Transportation Agency ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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San Francisco Municipal Transportation Agency IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2009 | 2009 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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San Francisco Municipal Transportation Agency CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at San Francisco Municipal Transportation Agency
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by San Francisco Municipal Transportation Agency Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-11-21 | San Francisco Municipal Transportation Agency | Evaluated | Oracle | Oracle PeopleSoft HCM | Core HR | HCM |