Prairie Village, 66207, KS,
United States
San Francisco Music Box Technographics
San Francisco Music Box Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by San Francisco Music Box and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 San Francisco Music Box employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that San Francisco Music Box has purchased the following applications: PayPal Enterprise for Payment Processing in 2021, Oracle NetSuite Commerce for eCommerce in 2010, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems San Francisco Music Box is running and its propensity to invest more and deepen its relationship with PayPal , Apple , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing San Francisco Music Box revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for San Francisco Music Box intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
San Francisco Music Box Tech Stack and Enterprise Applications
San Francisco Music Box ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Enterprise | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, San Francisco Music Box implemented PayPal Enterprise for Payment Processing on its website. The deployment uses PayPal Enterprise as the primary payment gateway and hosted checkout provider to process card transactions and PayPal wallet payments through the storefront.
PayPal Enterprise is configured to handle authorization, capture, refund, and settlement workflows, and to surface transaction status to the e-commerce order flow. Integration is limited to the company website, with operational ownership across e-commerce, finance, and customer service teams for reconciliation, refund processing, and dispute handling. Governance is exercised through centralized payment configuration within the PayPal Enterprise console and transactional logging to support audit and compliance controls.
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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San Francisco Music Box eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Commerce | eCommerce | eCommerce | n/a | 2010 | 2010 |
In 2010, San Francisco Music Box implemented Oracle NetSuite Commerce. The eCommerce deployment established a cloud-hosted storefront to handle direct-to-consumer and distributor-facing order capture, aligning online product catalog and checkout with the companys United States operations and a 30-person organizational footprint.
Oracle NetSuite Commerce was configured with catalog management, merchandising tools, shopping cart and checkout workflows, order management, customer account management, and inventory visibility, reflecting core eCommerce functional modules. Configuration emphasized SKU-level product data, promotional pricing rules, and content management for product pages, with cart persistence and payment routing orchestrated as part of the checkout flow.
Operational coverage focused on sales, customer service, merchandising, and fulfillment teams, with centralized catalog governance and SKU stewardship to manage product lifecycle and order workflows. The implementation followed a SaaS-based architecture and included standard integration points for payment processing, shipping carriers, tax calculation, and connectors to back-office accounting and inventory systems to centralize storefront, order orchestration, and inventory visibility for the distributor.
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eCommerce | eCommerce |
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2019 | 2019 |
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San Francisco Music Box CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019 San Francisco Music Box implemented Hotjar on their website to capture user behavior and support Customer Experience. The implementation was scoped for a 30-employee distribution company and focused on product listing, detail, and checkout pages to inform online merchandising and conversion work.
The Hotjar implementation included site-wide client-side tag deployment, configuration of heatmaps and session recordings, setup of conversion funnels, and on-site feedback widgets and short-form surveys, reflecting standard Customer Experience instrumentation. Sampling rates, page targeting, and recording filters were configured to concentrate data collection on high-value customer flows while reducing noise from utility pages.
Operational ownership was assigned to marketing and e-commerce teams, with governance controls around recording access and retention established to manage qualitative session data. Hotjar data was integrated into existing analytics review processes so UX and marketing stakeholders could surface usability issues and prioritize content and layout adjustments for the website.
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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San Francisco Music Box IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at San Francisco Music Box
| First Name | Last Name | Title | Function | Department | Phone | |
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| VP Operations | VP | Operations | ||||
| Vice President of Sales | VP | Sales | ||||
| Product Development Manager | Manager | Finance |
Apps Being Evaluated by San Francisco Music Box Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||