San Francisco, 94102, CA,
United States
San Francisco Symphony Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by San Francisco Symphony and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 San Francisco Symphony employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that San Francisco Symphony has purchased the following applications: Expensify Expense Management for Expense Management in 2015, Paycom ATS for Applicant Tracking System in 2020, Adobe WorkFront for Business Process Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems San Francisco Symphony is running and its propensity to invest more and deepen its relationship with Expensify , Paycom , HireRight or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing San Francisco Symphony revenues, which have grown to $18.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for San Francisco Symphony intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Expensify | Legacy | Expensify Expense Management | Expense Management | ERP Financial Management | n/a | 2015 | 2016 |
In 2015 San Francisco Symphony implemented Expensify Expense Management to standardize expense reporting and support HR budget administration. The deployment placed Expensify Expense Management at the intersection of HR and finance, with the HR team using the application to manage a $250,000 department budget and to complete monthly expense reports alongside existing spreadsheet workflows in Microsoft Excel.
Configuration focused on core Expense Management capabilities typical for the category, including receipt and invoice record keeping, automated expense report generation, and policy-driven approval routing to support HR spending controls. Expensify Expense Management was used alongside Microsoft Excel and other HR systems such as Taleo Business Edition ATS, LinkedIn Recruiter, Insperity Org Plus, Paylocity, Syntrio, HireRight, and Microsoft and Google productivity suites to operationalize recruitment, onboarding, payroll related expenses, and vendor invoice tracking.
Operational coverage centered on HR functions including recruitment for up to 15 open positions, onboarding and offboarding, performance management, benefits and pension administration, and Board of Governors HR committee and staff meeting record keeping. Governance emphasized monthly reconciliation of invoices and receipts, centralized record retention, and consistent expense policy enforcement through Expensify Expense Management to support compliance and objective employee relations investigations. The HR organization reported increased retention to 82 percent through targeted people programs, and maintained immigration compliance by collaborating with Fragomen on O1 visa processing for international hires.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paycom | Legacy | Paycom ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, San Francisco Symphony implemented Paycom ATS as its Applicant Tracking System to centralize recruiting for its 500 employee nonprofit organization. The deployment exposes Paycom ATS on the Symphony website as the public career site and candidate portal, enabling job listings and direct application intake through the organization website.
Paycom ATS was configured to support standard Applicant Tracking System capabilities including job requisition publishing, application collection, candidate tracking, and automated workflow routing to HR and hiring managers. The implementation focuses on career site integration and role based access for recruiting and HR teams, positioning San Francisco Symphony Paycom ATS Applicant Tracking System as the primary talent acquisition platform for the organization.
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BackGround Screening | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2016 | 2017 |
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Learning and Development | HCM |
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2011 | 2013 |
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Learning and Development | HCM |
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2015 | 2016 |
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Payroll | HCM |
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2014 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Talent Sourcing | HCM |
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2015 | 2016 |
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Workforce Analytics | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe WorkFront | Business Process Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, San Francisco Symphony implemented Adobe WorkFront. The deployment targeted Business Process Management to support Events Coordination, Development Budgeting, Sponsorship Crediting and Corporate Qualification across its development and events teams.
Adobe WorkFront was configured to enforce structured work intake and project intake forms, task orchestration and scheduling, portfolio-level visibility, and approval workflows. Configuration emphasized budgeting workflows for development budgeting, custom crediting forms and routing logic for sponsorship crediting and corporate qualification, and resource allocation controls to coordinate event production tasks.
Operational coverage centered on the events, development, sponsorship and corporate relations functions, with teams adopting Adobe WorkFront alongside learning Tessitura, ArtsVision and Prophix. The implementation emphasized cross-functional work orchestration between event production and fundraising operations, with WorkFront serving as the Business Process Management backbone for request-to-delivery processes.
Governance was oriented toward centralized intake and approval routing, role-based access and standardized workflow templates for crediting and budgeting processes. The program included process standardization and user training to align events coordination and development workflows to the new Adobe WorkFront configuration.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2017 | 2017 |
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Financial Consolidation and Close | EPM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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