Valley Center, 92082-6769, CA,
United States
Valley View Casino & Hotel Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Valley View Casino & Hotel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Valley View Casino & Hotel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Valley View Casino & Hotel has purchased the following applications: Infor Hospitality Management for Hospitality ERP in 2024, Microsoft 365 for Collaboration in 2022, Xandr Invest (ex AppNexus DSP) for Digital Advertising Platform in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Valley View Casino & Hotel is running and its propensity to invest more and deepen its relationship with Infor , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Valley View Casino & Hotel revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Valley View Casino & Hotel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Hospitality Management | Hospitality ERP | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024 Valley View Casino & Hotel implemented Infor Hospitality Management as part of a Hospitality ERP deployment that brought Infor Point of Sale, Hospitality Management System, and Table Reservation Management into production. The implementation continues a multi decade relationship with Infor and establishes Infor POS on the casino gaming floor for the first time at Valley View Casino & Hotel.
The deployment configured core modules that map to gaming floor operations and hotel guest services, including point of sale workflows, table management capabilities, enhanced menu management, and automation for reward redemption. Infor Hospitality Management was configured to support simplified check splitting, merge functionality to combine guests from different tables, a repeat order function, item inactivation and touchscreen control, and the ability to create menu items across multiple revenue centers to reduce item duplication.
Integrations were implemented between the POS layer and the Hotel Management System HMS to surface checked out status, package and stay dates, room details, and to permit charges to checked out rooms without front desk intervention. Operational coverage spans the gaming floor, food and beverage outlets, table service, and front desk workflows, aligning gaming operations, information technology, and guest services under the new application.
Governance and process changes emphasized automation of reward redemption and streamlined guest interactions to reduce social contact, with operational intent to improve readability of POS folios and provide detailed HMS information at the point of sale. The deployment emphasizes structural improvements to table operations and menu cataloging, positioning Valley View Casino & Hotel to use Infor Hospitality Management within its Hospitality ERP stack to support guest facing and back office hospitality functions.
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Point Of Sale | ERP Services and Operations |
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2024 | 2024 |
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Reservation and Booking Management | ERP Services and Operations |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Event Management | Collaboration |
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2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Xandr Invest (ex AppNexus DSP) | Digital Advertising Platform | CRM | n/a | 2017 | 2017 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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