List of Infor Hospitality Management Customers
Infor
641 Avenue of the Americas,
New York, 10011, NY,
United States
New York, 10011, NY,
United States
1 646-336-1700
Professional Services
17000
$3.7B
Since 2010, our global team of researchers has been studying Infor Hospitality Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Infor Hospitality Management for Hospitality ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Infor Hospitality Management for Hospitality ERP include: Alila Hotels and Resorts, a Singapore based Leisure and Hospitality organisation with 5800 employees and revenues of $1.10 billion, Vienna House, a Austria based Leisure and Hospitality organisation with 2400 employees and revenues of $214.0 million, Valley View Casino & Hotel, a United States based Leisure and Hospitality organisation with 500 employees and revenues of $100.0 million, Temmos Hotels, a France based Leisure and Hospitality organisation with 230 employees and revenues of $25.0 million, The Mayo Hotel, a United States based Leisure and Hospitality organisation with 50 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using Infor Hospitality Management , including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The Infor Hospitality Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alila Hotels and Resorts | Leisure and Hospitality | 5800 | $1.1B | Singapore | Infor | Infor Hospitality Management | Hospitality ERP | 2018 | n/a |
In 2018, Alila Hotels and Resorts deployed Infor Hospitality Management System (HMS) alongside Infor Revenue Management Solution (RMS) for its hotel operations in Kuala Lumpur. The deployment positioned Infor Hospitality Management as the primary Hospitality ERP to centralize property management and revenue workflows across the Kuala Lumpur property.
The implementation focused on core hospitality modules consistent with a Hospitality ERP, including property management and reservations, front office operations, housekeeping coordination, rate and inventory controls, and accounting interfaces. Infor Hospitality Management System and Infor Revenue Management Solution were configured to operate together, with RMS providing demand based pricing and automated rate recommendations that feed into HMS rate engines and distribution controls.
Operational scope covered hotel operations and revenue management teams at the Kuala Lumpur site, consolidating reservations and rate governance into a centralized operational model. The integration between Infor Hospitality Management and Infor RMS established automated rate feeds and reconciled inventory and booking data to support streamlined workflows, and the stated objective was to increase business agility and further enhance efficiencies.
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Temmos Hotels | Leisure and Hospitality | 230 | $25M | France | Infor | Infor Hospitality Management | Hospitality ERP | 2015 | n/a |
In 2015, Temmos Hotels implemented Infor Hospitality Management, deploying the Infor Hospitality Management application as its Hospitality ERP to centralize property operations across its France-based portfolio. Temmos Hotels operates with about 230 employees and 25,000,000 EUR in revenue, and the deployment targeted front office and central services to standardize guest-facing and back-office workflows.
The implementation emphasized core Hospitality ERP capabilities common to hotel operations, including property management, reservations and booking management, front desk operations, housekeeping workflow coordination, billing and accounts receivable, guest profile management, and operational reporting. Governance work focused on consolidating operational procedures and establishing standardized workflows for front office and housekeeping teams, and Temmos reports improved guest experience following the Infor Hospitality Management deployment.
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The Mayo Hotel | Leisure and Hospitality | 50 | $6M | United States | Infor | Infor Hospitality Management | Hospitality ERP | 2023 | n/a |
In 2023, The Mayo Hotel implemented Infor Hospitality Management, deploying cloud-based Infor HMS together with Infor SCS Sales and Event Management as its Hospitality ERP. The deployment targets the hotel property in Tulsa, Oklahoma and was positioned to modernize guest facing and back office operations across a 102 room historic property.
Infor Hospitality Management was configured to unify core hospitality workflows, consolidating front office, reservations, accounting and sales within a single application. Event management functionality from Infor SCS supplies financial reporting, revenue forecasting and performance analysis, along with food and beverage costing, labor scheduling, and full customer relationship management plus custom correspondence capability.
The implementation creates a centralized, unified view of guest and business performance so managers can track guest preferences, simplify reservations and book itineraries while observing interdepartmental impacts. Operational coverage explicitly includes front desk, sales and events teams, accounting and food and beverage operations, with cloud delivery enabling centralized access for property staff.
Initial training was reported as seamless, reducing onboarding burden and costs and lowering administrative workloads for staff, allowing teams to focus on more value add tasks. Hotel leadership cited expectations of increased revenue across the property and improved guest satisfaction driven by consolidated workflows and enhanced managerial visibility into operational performance.
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Valley View Casino & Hotel | Leisure and Hospitality | 500 | $100M | United States | Infor | Infor Hospitality Management | Hospitality ERP | 2024 | n/a |
In 2024 Valley View Casino & Hotel implemented Infor Hospitality Management as part of a Hospitality ERP deployment that brought Infor Point of Sale, Hospitality Management System, and Table Reservation Management into production. The implementation continues a multi decade relationship with Infor and establishes Infor POS on the casino gaming floor for the first time at Valley View Casino & Hotel.
The deployment configured core modules that map to gaming floor operations and hotel guest services, including point of sale workflows, table management capabilities, enhanced menu management, and automation for reward redemption. Infor Hospitality Management was configured to support simplified check splitting, merge functionality to combine guests from different tables, a repeat order function, item inactivation and touchscreen control, and the ability to create menu items across multiple revenue centers to reduce item duplication.
Integrations were implemented between the POS layer and the Hotel Management System HMS to surface checked out status, package and stay dates, room details, and to permit charges to checked out rooms without front desk intervention. Operational coverage spans the gaming floor, food and beverage outlets, table service, and front desk workflows, aligning gaming operations, information technology, and guest services under the new application.
Governance and process changes emphasized automation of reward redemption and streamlined guest interactions to reduce social contact, with operational intent to improve readability of POS folios and provide detailed HMS information at the point of sale. The deployment emphasizes structural improvements to table operations and menu cataloging, positioning Valley View Casino & Hotel to use Infor Hospitality Management within its Hospitality ERP stack to support guest facing and back office hospitality functions.
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Vienna House | Leisure and Hospitality | 2400 | $214M | Austria | Infor | Infor Hospitality Management | Hospitality ERP | 2017 | Direct from vendor |
In 2017, Vienna House implemented Infor Hospitality Management across its 35 properties to automate front office processes and to provide perfect service to guests. Infor Hospitality Management is deployed as a hotel property management system and is positioned within the Hospitality ERP category, described by the vendor as a fully integrated service hub supporting property operations and guest-facing workflows.
The implementation focused on front office automation and digital guest services, including mobile check-in and checkout, guest folders, and restaurant reservations as core functional capabilities of Infor Hospitality Management. This deployment complemented Vienna House's existing Infor footprint, coexisting with Infor d EPM for business analytics and Infor EzRMS for revenue optimization and yield management, forming a linked operational stack for revenue and operations teams.
A pilot project at the Limburg hotel validated the Infor Hospitality Management interface, functionality, and technology before group rollout. The solution was extended to address broader language requirements for Eastern European locations, and a seamless integration with Gustaffo.com, an Infor partner providing digital concierge services, was a decisive factor in vendor selection. The implementation was procured direct from vendor and rolled out to cover front office operations across the hotel group's estate.
Governance followed a pilot then evaluation model, where Infor responded to Vienna House requirements for expanded language support and integration capability, after which the contract was awarded. The vendor noted that the Infor Hospitality Management functionality and partner integration proved highly capable during evaluation, supporting the groupwide rollout plan.
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Buyer Intent: Companies Evaluating Infor Hospitality Management
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Infor Hospitality Management . Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Infor Hospitality Management for Hospitality ERP include:
- California State Polytechnic University-Pomona, a United States based Education organization with 2675 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Infor Hospitality Management Coverage
Infor Hospitality Management is a Hospitality ERP solution from Infor.
Companies worldwide use Infor Hospitality Management , from small firms to large enterprises across 21+ industries.
Organizations such as Alila Hotels and Resorts, Vienna House, Valley View Casino & Hotel, Temmos Hotels and The Mayo Hotel are recorded users of
Infor Hospitality Management for Hospitality ERP.
Companies using Infor Hospitality Management are most concentrated in Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using Infor Hospitality Management are most concentrated in Singapore, Austria and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Infor Hospitality Management across Americas, EMEA, and APAC.
Companies using Infor Hospitality Management range from small businesses with 0-100 employees - 20%, to mid-sized firms with 101-1,000 employees - 40%, large organizations with 1,001-10,000 employees - 40%, and global enterprises with 10,000+ employees - 0%.
Customers of Infor Hospitality Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Infor Hospitality Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Hospitality ERP.