Sandia Resort & Casino
30 Rainbow Rd NE,
Albuquerque, 87113, NM,
United States
Albuquerque, 87113, NM,
United States
1 505-796-7500
Leisure and Hospitality
Sandia Resort & Casino Technographics
Sandia Resort & Casino Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sandia Resort & Casino and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Sandia Resort & Casino employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sandia Resort & Casino has purchased the following applications: Symphony Talent X-Cloud for Recruiting, Applicant Tracking System, Candidate Relationship Management in 2015, Konami SYNKROS for Casino Management System in 2015, Etix Event Ticketing for Event Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sandia Resort & Casino is running and its propensity to invest more and deepen its relationship with Symphony Talent , Konami Gaming , Amadeus Hospitality or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sandia Resort & Casino revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sandia Resort & Casino intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sandia Resort & Casino Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Symphony Talent | Legacy | Symphony Talent X-Cloud | Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM | n/a | 2015 | 2015 |
In 2015, Sandia Resort & Casino implemented Symphony Talent X-Cloud as a Recruiting,Applicant Tracking System,Candidate Relationship Management solution for hiring and talent acquisition. The deployment embedded Symphony Talent X-Cloud into Sandia's public careers site to capture applicant flows and centralize candidate lifecycle management using a cloud-hosted ATS and CRM architecture.
Symphony Talent X-Cloud was configured with standard recruiting modules including job requisition management, online application intake, candidate screening and pipeline visualization, and candidate relationship management for sourcing and nurture. The architecture centered on Symphony Talent X-Cloud's cloud service integrated directly with the careers site to enable web-based application submission and centralized candidate records accessible to HR and talent acquisition users. Operational scope covered recruiting and hiring workflows across Sandia Resort & Casino with configured user roles, approval workflows, and recruiting governance to align system access and process controls. Reporting and candidate engagement capabilities within Symphony Talent X-Cloud supported ongoing recruiter operations and career-site driven sourcing.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Konami Gaming | Legacy | Konami SYNKROS | Casino Management System | ERP Services and Operations | n/a | 2015 | 2015 |
Sandia Resort & Casino implemented Konami SYNKROS in 2015 as its Casino Management System to centralize slot operations, player accounting, progressive management, and device monitoring across its Albuquerque property. Konami SYNKROS served as the core application for slot accounting, player tracking, and progressive configuration in the casino operations stack.
The deployment emphasized standard Casino Management System capabilities including player loyalty and account management, slot accounting and reporting, progressive fund visibility and distribution controls, EGM configuration management, and real time device monitoring. Configuration and testing workflows for EGM release were executed through SYNKROS, with configuration records used to verify readiness for play and to manage in house progressive funds.
Operationally Konami SYNKROS ran alongside a heterogeneous EGM estate that included class 2 and class 3 platforms from Konami, IGT, AGS and other vendors, and coexisted with adjacent applications such as Oracle Discover, IRIS, MEI Cashflow STS, Easitrax Soft Count, and Microsoft Office for financial reporting and cash handling. The environment included a maintained inventory of network biscuit connections and progressive linkage details for wide area and multi bank linked progressives to support floor topology and progressive integrity.
Governance and process changes focused on formalizing slot operations and testing procedures, coordinating configuration and release with gaming auditors, revenue auditors, gaming support analysts, and vendor field and remote technicians. Operational teams used SYNKROS for core casino functions while supplementing with Excel workbooks and VBA for technician scheduling, attendance tracking, and project coordination during installation, conversion, relocation, and removal of slot machines.
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Hospitality ERP | ERP Services and Operations |
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2015 | 2015 |
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Hotel Property Management | ERP Services and Operations |
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2015 | 2015 |
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Point Of Sale | ERP Services and Operations |
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2015 | 2015 |
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Etix | Legacy | Etix Event Ticketing | Event Management | Collaboration | n/a | 2020 | 2020 |
In 2020 Sandia Resort & Casino implemented Etix Event Ticketing as its Event Management platform. Sandia operates a 27,000 square foot ballroom and a 4,000 seat outdoor amphitheater in Albuquerque, and Etix Event Ticketing was deployed to support year round performances overseen by Jay Mortenson, the Players' Club Manager and Interim Marketing Director.
Etix Client Services and Training worked with Sandia to configure the web based Etix Event Ticketing system and bring it live within a few months, while providing hands on training for event programming and box office staff. Functional capabilities implemented include self service event creation and inventory visibility, customizable VIP seating configuration, web based point of sale enabling staff to sell tickets from a laptop, and built in anti fraud controls such as zip code radius filters, delayed print at home ticket delivery, and restricting delivery to will call for buyers located more than 250 miles from the venue.
Operational coverage centers on the resort's two primary event venues, with Jay and his team handling the majority of event setup and day to day ticketing operations. The deployment emphasized user enablement so that new sellers can be trained rapidly, and the Etix Client Services relationship provided a single point of contact for ongoing support and adjustments to event configurations.
Sandia reports that event creation moved from hours to minutes, training time to sell tickets dropped from weeks to hours with some staff trained in five minutes, and Etix Event Ticketing's anti fraud features helped eliminate duplicate tickets and reduce scalping on high demand shows. Governance shifted toward centralized programming ownership under Jay, enabling clearer inventory control and real time visibility into ticketing activity.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Sandia Resort & Casino
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Sandia Resort & Casino Executives
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FAQ - APPS RUN THE WORLD Sandia Resort & Casino Technographics
Sandia Resort & Casino is a Leisure and Hospitality organization based in United States,
with around 1500 employees and annual revenues of $250.0 million.
Sandia Resort & Casino operates a diverse technology stack with applications such as
Symphony Talent X-Cloud, Konami SYNKROS and Etix Event Ticketing,
covering areas like Recruiting, Applicant Tracking System, Candidate Relationship Management, Casino Management System and Event Management.
Sandia Resort & Casino has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Symphony Talent, Konami Gaming and Etix.
Sandia Resort & Casino recently adopted applications including
Okta Identity Cloud in 2021, Etix Event Ticketing in 2020 and TripAdvisor Bokun in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sandia Resort & Casino’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sandia Resort & Casino’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sandia Resort & Casino technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.