Bernalillo, 87004, NM,
United States
Santa Ana Star Casino Hotel Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Santa Ana Star Casino Hotel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Santa Ana Star Casino Hotel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Santa Ana Star Casino Hotel has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2021, ADP Recruiting for Recruiting, Applicant Tracking System in 2023, Agilyssy Book for Reservation and Booking Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Santa Ana Star Casino Hotel is running and its propensity to invest more and deepen its relationship with Microsoft , ADP , Agilysys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Santa Ana Star Casino Hotel revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Santa Ana Star Casino Hotel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | Arctic Information Technology | 2021 | 2021 |
In 2021, Santa Ana Star Casino Hotel implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform to centralize core casino accounting in the Microsoft cloud. The deployment targeted the casino finance organization and extended to a subsequent entity for the companys transportation business, reflecting multi-entity financial management requirements for a 350 employee, US-based hospitality and gaming operator.
The implementation configured core financial modules including General Ledger, Budgeting, Banking, Fixed Assets, Accounts Payable, and Power BI financial reporting, and provisioned an interface to SharePoint for secure document storage. Dynamics 365 for Finance and Operations was configured to support consolidated reporting workflows and standardized chart of accounts and templates across entities, reducing manual consolidation steps that had previously required combining multiple file types.
Arctic Information Technology served as the systems integrator and delivered ArcticAscend application support services, providing 24/7 U.S.-based help desk, system updates, upgrade management, and ongoing user training. The solution was deployed within the Microsoft cloud ecosystem and includes structured exports and interfaces to external systems used for payroll, inventory general ledger reconciliation, and vendor procurement, preserving downstream integrations while centralizing the finance ledger.
Project governance emphasized process streamlining and operational handoff, with Arctic Information Technology working side-by-side with the casino finance team to standardize templates and month-end workflows. The implementation was completed on budget and on schedule, enabled secure remote posting of journal entries, improved drill-down and Excel export capabilities for reporting, and established a cadence of managed updates and backups through the ArcticAscend support arrangement.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Agilysys | Legacy | Agilyssy Book | Reservation and Booking Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Santa Ana Star Casino Hotel deployed Agilyssy Book for Reservation and Booking Management on its public website. Agilyssy Book functions as the hotel’s online booking engine, implementing standard reservation and booking management capabilities such as inventory visibility, rate and availability controls, and end-to-end guest reservation workflows. The Agilyssy Book booking interface is surfaced on santaanastar.com to capture direct reservations for rooms and hospitality services, centralizing online booking activity for the property.
Operational scope for the Agilyssy Book deployment covers the hotel’s online reservation channel and internal reservation workflows, impacting reservations, front desk, and e-commerce functions. Configuration work focused on booking lifecycle flows from search and availability to confirmation and guest record creation, using the application’s native booking and rules functionality typical of Reservation and Booking Management systems. Agilyssy Book is restated as the live booking solution on the site, aligning the Company Agilyssy Book Reservation and Booking Management relationship with the hotel’s customer facing booking processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Surveillance System | Physical Security |
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2012 | 2012 |
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