Boston, 2109, MA,
United States
Santander Bank US Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Santander Bank US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17200 Santander Bank US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Santander Bank US has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, Sterling Background Check for BackGround Screening in 2015, Fiserv Signature Bank Platform for Core Banking in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Santander Bank US is running and its propensity to invest more and deepen its relationship with Oracle , Sterling Talent Solutions , Fiserv or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Santander Bank US revenues, which have grown to $9.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Santander Bank US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle PeopleSoft ERP | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2018 | 2019 |
In 2018 Santander Bank US began a migration from Oracle PeopleSoft ERP to Oracle Cloud ERP under an Oracle Program Manager for Oracle Cloud Financials Applications C@C Private Cloud, initiating a multi-year program to move treasury and core finance operations to cloud financials. The program is described as a migration project from PeopleSoft Financials to Oracle Financials and it went live on Aug 1, 2019, following a controlled cutover sequence.
The implementation centered on Oracle Cloud ERP as the target application, deploying Oracle Cloud Financials Applications modules that align with ERP Financial requirements. Configuration and functional work focused on core financial modules commonly associated with cloud financials, including general ledger, accounts payable, accounts receivable, fixed assets, cash management, and financial reporting, with validations to mirror banking finance controls.
Deployment architecture used Oracle C@C Private Cloud hosting for the Oracle Cloud ERP instance, supporting a complex integration layer with more than 50 external interfaces. Interface workstreams covered interface mapping, data transformation, reconciliation patterns, and a mix of scheduled batch and near real time exchange to preserve operational continuity with downstream and upstream banking systems.
Program governance was led by an Oracle Program Manager for Oracle Cloud Financials Applications and followed a structured migration cadence, including phased testing, cutover planning, and post go-live stabilization activities. The roll out targeted finance and accounting functions within Santander Bank US and emphasized alignment of financial controls and reconciliation processes during the transition from Oracle PeopleSoft ERP to Oracle Cloud ERP.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2015 | 2015 |
In 2015, Santander Bank US implemented Sterling Background Check as part of its BackGround Screening capability for hiring and onboarding workflows. The Sterling Background Check application was deployed into an integration architecture centered on Dell Boomi to orchestrate candidate data exchange across recruitment and HR systems.
The implementation included development of custom inbound and outbound integrations to connect SuccessFactors RCM, SF onboarding, and an assessment platform called People Answers with third party background check providers. Integrations used SF APIs including Job Application, Job Requisition, and Assessment Report API, and the team built custom interfaces to transfer job applicant data and to update background check and assessment results in SuccessFactors RCM. The solution environment referenced SAP ERP HCM and SAP PI as part of the broader HR landscape.
Architecturally Dell Boomi served as the integration middleware, hosting data mapping and transformation logic for each interface, and enabling connectors to People Answers, third party BGC systems Gard and Sterling, and SuccessFactors modules. The implementation emphasized API-driven exchanges, outbound pushes of application and assessment data, and inbound result updates from background screening providers, with validation workflows executed jointly with People Answers and Sterling BGC teams.
Governance covered requirements gathering, integration design, configuration, administration, and documentation, with integration requirement documents and data mapping artifacts produced for every interface. The project included cutover activities and hyper care support to stabilize the Sterling Background Check integrations, and operational coverage focused on talent acquisition, onboarding, and HR operations across Santander Bank US.
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Core HR | HCM |
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2018 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Signature Bank Platform | Core Banking | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Santander Bank US executed work on the Fiserv Signature Bank Platform in a Core Banking context, with activity recorded by a Sr. Programmer Analyst in New York from January 2011 to June 2011. The engagement concentrated on application migrations, subsystem testing, and interface development across retail lending, payments, and securities operations.
Technically, the effort migrated Fiserv ICBS and CBS components from an AS/400 environment to an Oracle platform, positioning the Fiserv Signature Bank Platform as the core ledger and account processing foundation. Development and maintenance tasks included QA for the security and trade subsystem, modifications to mortgage insurance modules and fixed income components using RPG II, III and IV ILE with Aldon and ACMS, embedded SQL on WebSphere, and creation of web interfaces to support client and operational workflows.
Operationally, reconciliation and payment processing were reworked by developing new reconciliation processes using PCOMM and by reconciling payment processes and their scope. The work integrated the Fiserv Signature Bank Platform with Oracle-based infrastructure and WebSphere middleware, and governance was enforced through planning sessions focused on process improvement within assigned areas, with direct impact on mortgages, fixed income, payments, and securities operations.
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Loan Management | ERP Services and Operations |
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2020 | 2022 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Natural Language Processing | AI-Powered Application |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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Intelligent Document Processing | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2013 | 2013 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Loyalty | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics, Data Management Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2016 | 2016 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Trading Platform | Investment Management |
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2013 | 2013 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2013 | 2015 |
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Treasury Management | TRM |
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2002 | 2003 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2023 | 2023 |
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Robotic Process Automation | PaaS |
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2021 | 2021 |
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Robotic Process Automation | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Database Management | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IoT Platform | Internet of Things |
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2021 | 2021 |
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