Lysaker, 1366,
Norway
Santander Consumer Bank Norway Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Santander Consumer Bank Norway and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Santander Consumer Bank Norway employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Santander Consumer Bank Norway has purchased the following applications: Banqsoft Credit Management for Debt Collection and Recovery in 2015, Giosg Live Chat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Santander Consumer Bank Norway is running and its propensity to invest more and deepen its relationship with Banqsoft , Giosg , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Santander Consumer Bank Norway revenues, which have grown to $590.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Santander Consumer Bank Norway intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Banqsoft | Legacy | Banqsoft Credit Management | Debt Collection and Recovery | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015, Santander Consumer Bank Norway implemented Banqsoft Credit Management. Banqsoft Credit Management, classified in the Debt Collection and Recovery category, was engaged as an IT and data-processor to support the bank's consumer lending and portfolio operations within Norway, with a focus on credit management and debt collection workflows.
The implementation delivered core credit management capabilities aligned to Debt Collection and Recovery use cases, including case management, automated collections workflows, customer communication orchestration, payment plan management, and portfolio monitoring. Configuration emphasized rules-based workflow orchestration, account-level tracking, and operational case routing to standardize collections activity and customer engagement flows.
Banqsoft operated as a supplier and data-processor integrated with Santander Consumer Bank Norway's consumer lending and portfolio operations systems, enabling secure exchange of account, balance, and contact data across the bank's Norway operations. Operational coverage included collections teams, customer service, and portfolio operations, with the platform used to centralize collections activities and maintain audit-relevant records.
Governance was implemented through supplier data-processor arrangements and operational controls to align Banqsoft Credit Management with Santander Consumer Bank Norway compliance and operational requirements. The rollout concentrated on embedding Debt Collection and Recovery workflows into existing credit operations and establishing centralized oversight for collections processes.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Giosg | Legacy | Giosg Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Cloud Storage | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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