Saratoga Springs, 12866, NY,
United States
Saratoga Casino Holdings Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Saratoga Casino Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Saratoga Casino Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Saratoga Casino Holdings has purchased the following applications: Embedly for Content Management in 2017, Agilysys Loyalty & Promotions for Customer Loyalty in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Saratoga Casino Holdings is running and its propensity to invest more and deepen its relationship with Embedly , Agilysys , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Saratoga Casino Holdings revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Saratoga Casino Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Embedly | Legacy | Embedly | Content Management | Content Management | n/a | 2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Agilysys | Legacy | Agilysys Loyalty & Promotions | Customer Loyalty | CRM | n/a | 2023 | 2023 |
In 2023, Saratoga Casino Holdings deployed Agilysys Loyalty & Promotions, categorized as Loyalty & Promotions, to operationalize loyalty point redemption across its casino properties. The implementation connected Agilysys Loyalty & Promotions to the existing Agilysys POS footprint including Magnolia Bluffs Casino Hotel, enabling patrons to redeem accumulated casino loyalty points directly at food and beverage outlets.
The deployment concentrated on loyalty account management and point redemption workflows integrated at the point of sale, with promotions configuration and tender routing implemented as part of the Loyalty & Promotions configuration. Agilysys Loyalty & Promotions was configured to display member balances on POS terminals, apply redemption value to guest checks, and record loyalty ledger adjustments alongside POS transaction records.
Integration scope covered property-level F&B operations and guest services across U.S. sites where Agilysys POS was in use, and the change was reported as live in 2023. The live integration improved guest payment flexibility and experience by making in-venue point redemption available at F&B outlets.
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Data Management Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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