List of Agilysys Loyalty & Promotions Customers
Alpharetta, 30005, GA,
United States
Since 2010, our global team of researchers has been studying Agilysys Loyalty & Promotions customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Agilysys Loyalty & Promotions for Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Agilysys Loyalty & Promotions for Customer Loyalty include: Boyd Gaming, a United States based Leisure and Hospitality organisation with 16129 employees and revenues of $3.74 billion, Saratoga Casino Holdings, a United States based Leisure and Hospitality organisation with 1000 employees and revenues of $150.0 million, Wequassett Resort and Golf Club, a United States based Leisure and Hospitality organisation with 250 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using Agilysys Loyalty & Promotions, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Agilysys Loyalty & Promotions customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Boyd Gaming | Leisure and Hospitality | 16129 | $3.7B | United States | Agilysys | Agilysys Loyalty & Promotions | Customer Loyalty | 2025 | n/a |
In 2025, Boyd Gaming signed a SaaS agreement with Agilysys to deploy the InfoGenesis POS ecosystem across 28 U.S. properties and to provision Agilysys Loyalty & Promotions as the designated CRM/guest loyalty application to unify guest engagement and offers. Agilysys Loyalty & Promotions is identified in the contract as the core application for CRM/guest loyalty use, positioned to capture and centralize transaction and profile data from the InfoGenesis POS deployment.
The implementation scope covers 28 properties in the United States with a phased rollout planned to complete through 2026, and the deployment focuses on consolidating transaction data, orchestrating offers, and enabling targeted promotions and guest retention workflows. Functional emphasis aligns with CRM/guest loyalty capabilities including guest segmentation, offer orchestration, promotions management, and centralized engagement controls, with direct integration points between Agilysys Loyalty & Promotions and the InfoGenesis POS ecosystem to feed transaction-level events and rewards triggers.
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Saratoga Casino Holdings | Leisure and Hospitality | 1000 | $150M | United States | Agilysys | Agilysys Loyalty & Promotions | Customer Loyalty | 2023 | n/a |
In 2023, Saratoga Casino Holdings deployed Agilysys Loyalty & Promotions, categorized as Loyalty & Promotions, to operationalize loyalty point redemption across its casino properties. The implementation connected Agilysys Loyalty & Promotions to the existing Agilysys POS footprint including Magnolia Bluffs Casino Hotel, enabling patrons to redeem accumulated casino loyalty points directly at food and beverage outlets.
The deployment concentrated on loyalty account management and point redemption workflows integrated at the point of sale, with promotions configuration and tender routing implemented as part of the Loyalty & Promotions configuration. Agilysys Loyalty & Promotions was configured to display member balances on POS terminals, apply redemption value to guest checks, and record loyalty ledger adjustments alongside POS transaction records.
Integration scope covered property-level F&B operations and guest services across U.S. sites where Agilysys POS was in use, and the change was reported as live in 2023. The live integration improved guest payment flexibility and experience by making in-venue point redemption available at F&B outlets.
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Wequassett Resort and Golf Club | Leisure and Hospitality | 250 | $50M | United States | Agilysys | Agilysys Loyalty & Promotions | Customer Loyalty | 2017 | n/a |
In 2017, Wequassett Resort and Golf Club implemented Agilysys Loyalty & Promotions in the Loyalty & Promotions category alongside Agilysys InfoGenesis POS and rGuest Pay. The Cape Cod resort selected Agilysys InfoGenesis POS and rGuest Pay in 2017 to modernize food and beverage operations and enhance guest service, and Agilysys Loyalty & Promotions was deployed to extend those capabilities into targeted guest engagement and retention.
Agilysys Loyalty & Promotions was configured to support guest enrollment, points accrual and redemption, and a promotions engine for targeted offers tied to guest profiles. Configuration emphasized point-of-sale triggered promotions, profile-linked offers and guest segmentation to enable CRM-driven marketing workflows that connect F&B spend with loyalty status.
The implementation integrated Agilysys Loyalty & Promotions with Agilysys InfoGenesis POS and rGuest Pay to enable real-time offer triggering at checkout and to capture F&B transaction data for loyalty qualification and campaign measurement. Operational scope covered on property food and beverage outlets, front desk profile enrichment, and marketing campaign orchestration within the resort environment.
Governance aligned F&B operations and marketing around promotions approval, POS offer orchestration and guest data hygiene, shifting workflows to centralized promotion orchestration and CRM-linked targeting. The deployment delivered operational efficiencies and revenue uplift as part of the stated selection rationale.
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