AI Buyer Insights:

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

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● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

Sarova Hotels and Resorts
Location
Along Valley Road,
Nairobi, x,
Kenya
Website
https://www.sarovahotels.com/
Phone
254 709-111-000
Artw industry
Leisure and Hospitality
Employee
Revenue

Sarova Hotels and Resorts Technographics

Sarova Hotels and Resorts Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Sarova Hotels and Resorts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Sarova Hotels and Resorts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Sarova Hotels and Resorts has purchased the following applications: Amadeus iHotelier (ex TravelClick iHotelier) for Reservation and Booking Management in 2019, Cendyn eLoyalty for Customer Loyalty in 2022, Cloudflare CDN for Content Delivery Network in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Sarova Hotels and Resorts is running and its propensity to invest more and deepen its relationship with Amadeus IT Group , Cendyn , The Hotels Network or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Sarova Hotels and Resorts revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sarova Hotels and Resorts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Sarova Hotels and Resorts Tech Stack and Enterprise Applications

Sarova Hotels and Resorts ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amadeus IT Group Legacy Amadeus iHotelier (ex TravelClick iHotelier) Reservation and Booking Management ERP Services and Operations n/a 2019 2019
Sarova Hotels and Resorts CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cendyn Legacy Cendyn eLoyalty Customer Loyalty CRM n/a 2022 2022
In 2022, Sarova Hotels and Resorts selected Cendyn eLoyalty as part of a broader Cendyn technology ecosystem to power CRM, distribution, corporate sales, and loyalty across its Kenyan hotels and resorts. The selection positions Cendyn eLoyalty at the center of Sarova Hotels and Resorts Customer Loyalty efforts, aligning loyalty program management with guest profile enrichment and personalized guest engagement across the portfolio. The deployment emphasizes customer loyalty program capabilities common to the Customer Loyalty category, including centralized guest profiles, segmentation and targeting, rewards and points management, and campaign orchestration for personalized offers. Cendyn eLoyalty is implemented alongside Cendyn CRM and distribution modules to enable unified guest data, loyalty tiering, membership lifecycle management, and automated marketing communications tied to guest behavior and booking activity. Operationally the implementation spans Sarova Hotels and Resorts properties in Kenya, integrating loyalty functions with corporate sales and distribution workflows to reach global corporate travel buyers and high-value transient guests. This configuration centralizes data across reservations, corporate accounts, and guest interactions, enabling consistent on-brand experiences at multiple touchpoints and aligning marketing, revenue management, and sales functions around a single loyalty dataset. Governance and rollout focus on central data stewardship and program standardization across the hotel collection, with process changes to support personalized guest journeys and loyalty-driven ancillary offers. Documented outcomes in the program announcement include more personalized guest experiences, stronger long-term loyalty, increased conversions, boosted ancillary spending, encouraged repeat visits, and improved ability to reach profitable segments and corporate travel buyers.
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2022 2022
Sales Automation CRM 2022 2022
Tag Management CRM 2014 2014
Sarova Hotels and Resorts IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cloudflare Legacy Cloudflare CDN Content Delivery Network IaaS n/a 2022 2022
Disaster Recovery as a Service (DRaaS), Backup as a Service (BaaS) IaaS 2024 2024
Sarova Hotels and Resorts CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2022 2022
Secure Email Gateways (SEGs) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Sarova Hotels and Resorts

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Sarova Hotels and Resorts Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sarova Hotels and Resorts IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sarova Hotels and Resorts digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Sarova Hotels and Resorts Technographics
Sarova Hotels and Resorts is a Leisure and Hospitality organization based in Kenya, with around 400 employees and annual revenues of $40.0 million.
Sarova Hotels and Resorts operates a diverse technology stack with applications such as Amadeus iHotelier (ex TravelClick iHotelier), Cendyn eLoyalty and Cloudflare CDN, covering areas like Reservation and Booking Management, Customer Loyalty and Content Delivery Network.
Sarova Hotels and Resorts has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amadeus IT Group, Cendyn and Cloudflare.
Sarova Hotels and Resorts recently adopted applications including Infrascale Backup & Disaster Recovery in 2024, Cendyn eLoyalty in 2022 and Cendyn eInsight CRM in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sarova Hotels and Resorts’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Sarova Hotels and Resorts’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sarova Hotels and Resorts technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.