Southbridge, 1550, MA,
United States
Savers Bank Technographics
Savers Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Savers Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 85 Savers Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Savers Bank has purchased the following applications: Fiserv Cleartouch Bank Platform for Core Banking in 2013, Microsoft 365 for Collaboration in 2020, Craft CMS for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Savers Bank is running and its propensity to invest more and deepen its relationship with Fiserv , Narmi , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Savers Bank revenues, which have grown to $14.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Savers Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Savers Bank Tech Stack and Enterprise Applications
Savers Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Cleartouch Bank Platform | Core Banking | ERP Services and Operations | n/a | 2013 | 2014 |
In 2013, Savers Bank implemented Fiserv Cleartouch Bank Platform. The Fiserv Cleartouch Bank Platform was deployed to provide Core Banking capabilities for retail branch operations, account servicing, and card issuance workflows.
The deployment emphasized front-line teller and account servicing functionality, with staff using Fiserv Cleartouch Bank Platform for daily cash transactions, consumer account opening, IRA contribution processing, and unlocking customers from online banking. Debit card issuance workflows were operated in conjunction with Card@Once and CardWizard, indicating card personalization and instant issuance capabilities were part of standard branch processes.
Integration signals include operational coexistence and data work during a COCC conversion, with Cleartouch used alongside COCC Insight for customer file updates and operational continuity. The implementation covered retail branch staff and back-office account maintenance teams, aligning Core Banking transaction processing with card printing and customer record update flows.
Governance and rollout activities included updating customer files during the COCC conversion and revising policy and procedures to reflect the new operational sequence, with staff training and cross-functional support evident from teller and universal banker responsibilities. These governance actions show a focus on operational controls and procedural alignment across teller, account servicing, and card issuance functions.
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Digital Banking | ERP Services and Operations |
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2025 | 2025 |
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Savers Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Savers Bank implemented Microsoft 365. The bank's public website references Microsoft 365 as the institutional Collaboration platform supporting both digital presence and internal communication needs.
The Microsoft 365 deployment covers core Collaboration functions including hosted email, cloud file storage and sharing, document management with versioning, and real time messaging and meeting capabilities consistent with Microsoft 365 service patterns. Configuration emphasis for a small financial institution of this size is likely on centralized mailboxes, shared document libraries and collaborative workspaces to streamline corporate communications and document workflows.
Operational scope aligns with an 85 employee banking and financial services organization, supporting business functions such as corporate communications, customer service collaboration and back office coordination. Governance is implemented through Microsoft 365 administrative controls for user provisioning, access management and content governance, and the public site reference indicates visibility of the platform in the bank's external digital footprint.
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Savers Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pixel & Tonic | Legacy | Craft CMS | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Savers Bank deployed Craft CMS as its primary Web Content Management platform for the public website. The deployment centralized website content authoring and publication, consolidating page templates, media assets, and editorial workflows to support the bank's customer facing channels on saversbank.com. The scope aligns with an 85 person financial services firm and focused on a single site content environment rather than multi site enterprise orchestration.
Craft CMS was configured to use standard Web Content Management capabilities including content modeling, templating, asset management, role based editorial permissions, versioning, and publishing workflows. The implementation organized product and branch pages, news and announcements, and SEO metadata through Craft CMS content entry types and templates while enabling staged review and controlled publishing. Governance emphasized editorial roles and staged approvals to align marketing and customer service content responsibilities. Savers Bank Craft CMS Web Content Management supports website content management and customer communications for the bank's digital channels.
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Savers Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Savers Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Savers Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Savers Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Savers Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||