SBI Card
Infinity Towers, Tower B 2nd Floor Block 2, Building 3 DLF Phase 2, DLF Cyber City,
Gurugram, 122002,
India
Gurugram, 122002,
India
91 12 458 9803
Banking and Financial Services
SBI Card Technographics
SBI Card Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SBI Card and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3907 SBI Card employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SBI Card has purchased the following applications: Tenneo LMS for Learning and Development in 2023, Microsoft 365 for Collaboration in 2018, OpenText TeamSite for Web Content Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SBI Card is running and its propensity to invest more and deepen its relationship with MRCC Group , Oracle , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SBI Card revenues, which have grown to $1.59 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SBI Card intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SBI Card Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MRCC Group | Legacy | Tenneo LMS | Learning and Development | HCM | n/a | 2023 | 2023 |
In 2023, SBI Card implemented Tenneo LMS to centralize induction, compliance and remote sales training across a large third-party salesforce, positioning the project within the Learning and Development category. The deployment emphasized mobile-first delivery and was branded as mGurukul for learner-facing distribution, with a specific focus on L&D and field-sales enablement in India.
Tenneo LMS was configured to deliver standard Learning and Development capabilities including structured induction curricula, compliance training workflows, assessment and progress tracking, and real-time course enrollment. The implementation prioritized mobile content delivery and user experience to support remote sales personnel, while maintaining centralized administration for training content and learner records.
Integrations included a live link to the enterprise HRMS for real-time user management and compliance status synchronization, enabling automated provisioning and deprovisioning of learners and up-to-date compliance reporting. Operational coverage targeted SBI Card’s field sales organization and third-party agents across India, impacting both L&D and sales enablement functions.
Governance and rollout focused on adoption across a distributed external salesforce, with the branded mGurukul app achieving over 100,000 app downloads. The project reported a 108% increase in overall sales productivity following the Tenneo LMS rollout, and compliance tracking was implemented end to end through the HRMS integration.
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, SBI Card implemented Microsoft 365 as a Collaboration platform. The deployment includes the use of Microsoft 365 services on SBI Card's corporate website, indicating the company is leveraging Microsoft 365 capabilities in its public-facing and internal digital surfaces. The implementation positions Microsoft 365 to support enterprise productivity and collaboration across the organization.
Microsoft 365 was configured to deliver core Collaboration capabilities, with Exchange Online for corporate email, SharePoint Online for intranet and content management, OneDrive for Business for file synchronization, and Microsoft Teams for synchronous communication and meetings. The Microsoft 365 deployment emphasizes document management, team collaboration, unified communications, and Office productivity tooling consistent with Collaboration category workflows. Cloud-based identity and access controls are applied to govern user authentication and conditional access for those collaboration services.
Operational coverage targeted corporate communications, knowledge management, and employee productivity workflows across SBI Card's enterprise environment. Governance and operational controls are centered on tenant administration, user provisioning, role-based access controls, and content lifecycle policies to align collaboration practices with financial services compliance expectations. Ongoing administration is managed to maintain security, compliance, and user lifecycle processes within the Microsoft 365 tenant.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| OpenText | Legacy | OpenText TeamSite | Web Content Management | Content Management | n/a | 2015 | 2015 |
In 2015, SBI Card implemented OpenText TeamSite to manage content on its public website, deploying OpenText TeamSite as its Web Content Management platform. The deployment centers on centralized web content handling, using OpenText TeamSite for content authoring, template-driven page composition, digital asset management, and staged publishing to the live site.
The implementation supports editorial workflows and role-based authoring and approvals, aligning content governance with marketing and corporate communications functions. Operational scope is focused on the SBI Card website, with configuration oriented toward site administration, content lifecycle management, and publishing automation consistent with Web Content Management best practices.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2023 | 2024 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2017 | 2017 |
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AML, Fraud and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at SBI Card
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by SBI Card Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SBI Card IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SBI Card digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD SBI Card Technographics
SBI Card is a Banking and Financial Services organization based in India,
with around 3907 employees and annual revenues of $1.59 billion.
SBI Card operates a diverse technology stack with applications such as
Tenneo LMS, Microsoft 365 and OpenText TeamSite,
covering areas like Learning and Development, Collaboration and Web Content Management.
SBI Card has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as MRCC Group, Microsoft and OpenText.
SBI Card recently adopted applications including
Tenneo LMS in 2023, Oracle Siebel HelpDesk in 2023 and Adobe Experience Cloud in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SBI Card’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SBI Card’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SBI Card technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.