SBI General Insurance
9th Floor, A & B Wing, Fulcrum Building, Sahar Road, Andher,
Mumbai, 400099,
India
Mumbai, 400099,
India
91 80 757 5505
Insurance
SBI General Insurance Technographics
SBI General Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SBI General Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 21000 SBI General Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SBI General Insurance has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, Oracle PeopleSoft HCM for Core HR in 2011, Artivatic Early Claims for Insurance Claims Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SBI General Insurance is running and its propensity to invest more and deepen its relationship with Oracle , Artivatic , Ebix or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SBI General Insurance revenues, which have grown to $1.07 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SBI General Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SBI General Insurance Tech Stack and Enterprise Applications
SBI General Insurance ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2013 | 2014 |
In 2013, SBI General Insurance implemented Oracle E-Business Suite and provisioned an Oracle 11g database to support the 12x Oracle E-Business Suite release. Oracle E-Business Suite was deployed as an ERP Financial solution to support insurance finance and accounting business functions for SBI General Insurance.
The implementation centered on application and database configuration, with extensive backend development to enforce business rules and data workflows. Development activities included PL/SQL packages, procedures, functions, triggers and views, generation of dynamic DDL scripts, table design and data models for reporting, and creation of table functions to populate schema-based model tables. Native Dynamic SQL, REF CURSORS and temporary tables were used to enable dynamic SQL allocation and modularized processing.
Data integration and operational processing were implemented using SQL*Loader control files, staging tables and flat file control files for bulk loads, and UTL_FILE to export table data into XML payloads for import/export workflows. UNIX shell scripts were used to schedule and automate batch jobs for production data loads, and back-end scripts validated source to target data during migrations and ongoing loads. The technical stack supported automated data movement between flat files and Oracle source tables and structured XML payload exchanges.
Application governance included formal regression testing and User Acceptance Testing to validate business rules implemented in PL/SQL, along with production support and troubleshooting. Performance tuning was performed using AUTOTRACE, SQL Trace, Explain Plan and TKPROF utilities to optimize SQL and PL/SQL, and technical documentation was produced for developed programs and operational procedures. The implementation emphasized database-centric application design, controlled ETL and scheduled operational jobs to maintain the ERP Financial environment.
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ERP Financial | ERP |
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2020 | 2021 |
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SBI General Insurance HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2011 | 2012 |
In 2011, SBI General Insurance implemented Oracle PeopleSoft HCM to centralize Core HR functions across its India operations covering approximately 21,000 employees. The deployment used PeopleSoft HCM 9.1 together with PeopleSoft ELM 9.1 to address human capital management and enterprise learning management requirements.
The implementation configured Core HR modules for employee master data, position and job structures, workforce administration, and HR self service and manager self service workflows. PeopleSoft ELM 9.1 was implemented to manage learning administration, course catalogs, assignment rules and learning records.
Architecturally the project linked Oracle PeopleSoft HCM and PeopleSoft ELM within a common HCM data model to keep learning records and employee profiles synchronized. Operational coverage focused on HR, L&D and talent management functions across SBI General Insurance in India, with the solution acting as the primary system of record for employee information.
Program governance included a Sr Program Manager and a Sr PeopleSoft HCM and ELM Functional Consultant engagement from June 2011 to December 2011 in the Mumbai area, India, providing functional design, configuration and rollout coordination. The engagement concentrated on functional consulting and program level coordination to align PeopleSoft HCM 9.1 configuration with core HR and learning workflows.
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Learning and Development | HCM |
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2011 | 2012 |
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SBI General Insurance ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Artivatic | Legacy | Artivatic Early Claims | Insurance Claims Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, SBI General Insurance deployed Artivatic Early Claims to automate Personal Accidental claims and investigation audit workflows in India. The implementation targeted the claims process area and was designed to accelerate intimation assessment and triage for first notice of loss events.
Artivatic Early Claims provided AI-driven modules for intimation assessment, document extraction and matching, and investigation triage, with embedded fraud and risk trigger logic. The deployment emphasized automated document intelligence for policy and supporting evidence capture, plus rule and model based scoring to prioritize cases for investigation and manual review within the claims process area.
Operational coverage focused on SBI General Insurance claims and investigation teams across India, integrating the application into existing claims intake and adjudication workflows without named third party systems documented. The solution routed flagged cases to investigation teams and fed risk triggers into downstream adjudication handoffs, enabling automated assessment earlier in the lifecycle.
Governance and rollout centered on process instrumentation for claims intake and investigation triage, with vendor documented improvements in extraction accuracy and in fraud and risk triggers. Artivatic Early Claims delivered measurable improvements in turnaround time and in the quality of risk insights as reported by the vendor.
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Insurance ERP | ERP Services and Operations |
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2019 | 2019 |
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SBI General Insurance Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2012 | 2013 |
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SBI General Insurance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2017 | 2017 |
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SBI General Insurance Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2012 | 2013 |
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SBI General Insurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2014 | 2015 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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SBI General Insurance TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2022 | 2022 |
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SBI General Insurance PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2021 | 2021 |
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SBI General Insurance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at SBI General Insurance
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by SBI General Insurance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SBI General Insurance IT executives and key decision makers. This section highlights SBI General Insurance's latest recorded technology evaluations, including Oracle Flexcube for Core Banking on 2025-09-15. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SBI General Insurance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-15 | SBI General Insurance | Evaluated | Oracle | Oracle Flexcube | Core Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD SBI General Insurance Technographics
SBI General Insurance is a Insurance organization based in India,
with around 21000 employees and annual revenues of $1.07 billion.
SBI General Insurance operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle PeopleSoft HCM and Artivatic Early Claims,
covering areas like ERP Financial, Core HR and Insurance Claims Management.
SBI General Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Artivatic.
SBI General Insurance recently adopted applications including
Tinubu Credit Insurance in 2022, Microsoft Clarity in 2021 and Amazon SES in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SBI General Insurance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SBI General Insurance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SBI General Insurance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.