Scarborough Borough Council
Town Hall, St Nicholas St,
Scarborough, YO11 2HG,
United Kingdom
Scarborough, YO11 2HG,
United Kingdom
44 1723 232323
Government
Scarborough Borough Council Technographics
Scarborough Borough Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Scarborough Borough Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 638 Scarborough Borough Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Scarborough Borough Council has purchased the following applications: TechnologyOne OneCouncil SaaS ERP for Government ERP in 2016, CIVIC Ffora for Web Content Management in 2021, Granicus govDelivery for Citizen Engagement in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Scarborough Borough Council is running and its propensity to invest more and deepen its relationship with TechnologyOne , CIVIC Computing , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Scarborough Borough Council revenues, which have grown to $322.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Scarborough Borough Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Scarborough Borough Council Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne OneCouncil SaaS ERP | Government ERP | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Scarborough Borough Council implemented TechnologyOne OneCouncil SaaS ERP, a Government ERP, to provide a vendor-hosted financial management platform for council operations. TechnologyOne OneCouncil SaaS ERP is used to centralize core fiscal processes and support corporate finance functions across the council.
The implementation focused on Government ERP capabilities typical for local authorities, including core financial management such as general ledger, accounts payable, accounts receivable, budgetary control, procurement lifecycle support, fixed asset register management, and revenue billing for council tax and fees. Configuration emphasized chart of accounts alignment, budgetary workflows, and role-based approval chains to enforce financial controls.
As a SaaS deployment the TechnologyOne OneCouncil SaaS ERP instance is provisioned and maintained under a vendor-managed model, with operational coverage aimed at finance, revenues and benefits administration, procurement, and corporate services within the United Kingdom. The rollout structured system ownership within the council’s finance and corporate governance teams, and standardized transactional workflows to consolidate financial processing into a single Government ERP platform.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CIVIC Computing | Legacy | CIVIC Ffora | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Scarborough Borough Council deployed CIVIC Ffora as its Web Content Management solution to manage and publish content on its public website. The implementation positions CIVIC Ffora as the primary Web Content Management platform for council-facing online services and corporate communications, centralizing content publishing and editorial control for the website.
The CIVIC Ffora deployment leverages standard Web Content Management capabilities, including template driven page construction, rich content authoring, media asset handling, content scheduling and approvals, SEO metadata management, accessibility support and role based permissions for editorial contributors. CIVIC Ffora is used to enforce structured publishing workflows and version control, enabling editors and service owners to prepare, review and publish pages within governed approval chains.
Operational coverage is focused on the council website and the corporate communications and digital teams that maintain service pages and public information. Governance changes include formalized editorial roles, publishing schedules and content ownership to support consistent online service information and compliance requirements. Scarborough Borough Council using CIVIC Ffora Web Content Management supports ongoing editorial management and site maintenance for its public web presence.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govDelivery | Citizen Engagement | CRM | n/a | 2020 | 2020 |
In 2020 Scarborough Borough Council implemented Granicus govDelivery to manage citizen communications on its public website, aligning the project with its Citizen Engagement objectives. The council, which employs approximately 638 staff, uses Granicus govDelivery on their website to provision subscription sign ups, topical alerts, and email distribution lists tied to council services and resident communications.
The Granicus govDelivery deployment focuses on standard Citizen Engagement capabilities, including subscriber and list management, topic based subscription workflows, scheduled and triggered email campaigns, content templates, and delivery analytics. Granicus govDelivery is configured to support editorial content publishing and scheduled distribution, with tracking and reporting modules providing visibility into message delivery and engagement trends.
Operationally the implementation is integrated with the council website for on page subscription capture and distribution of service alerts, and it is positioned for use by communications and service teams across the organisation. Governance emphasizes subscription consent management and editorial approval workflows to control outbound communications, maintaining consistent routing of citizen messages through Granicus govDelivery and the council web channels.
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Customer Experience | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Scarborough Borough Council
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Scarborough Borough Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Scarborough Borough Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Scarborough Borough Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Scarborough Borough Council Technographics
Scarborough Borough Council is a Government organization based in United Kingdom,
with around 638 employees and annual revenues of $322.0 million.
Scarborough Borough Council operates a diverse technology stack with applications such as
TechnologyOne OneCouncil SaaS ERP, CIVIC Ffora and Granicus govDelivery,
covering areas like Government ERP, Web Content Management and Citizen Engagement .
Scarborough Borough Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as TechnologyOne, CIVIC Computing and Granicus.
Scarborough Borough Council recently adopted applications including
CIVIC Ffora in 2021, Appzi Feedback in 2021 and Granicus govDelivery in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Scarborough Borough Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Scarborough Borough Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Scarborough Borough Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.