Schnitz
10/644 Chapel St,
South Yarra, 3141, VIC,
Australia
South Yarra, 3141, VIC,
Australia
61 13 0072-9900
Leisure and Hospitality
Schnitz Technographics
Schnitz Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Schnitz and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Schnitz employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Schnitz has purchased the following applications: LiveHire ATS for Applicant Tracking System in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Zendesk Service for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Schnitz is running and its propensity to invest more and deepen its relationship with LiveHire , ELMO Software , Humanforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Schnitz revenues, which have grown to $68.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Schnitz intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Schnitz Tech Stack and Enterprise Applications
Schnitz HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveHire | Legacy | LiveHire ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020 Schnitz implemented LiveHire ATS, deploying the LiveHire ATS Applicant Tracking System to manage recruitment and hiring workflows on its corporate website in Australia. The LiveHire ATS is embedded on Schnitz’s careers pages and is used to capture applications, publish live job listings, and serve as the primary intake channel for talent acquisition across the organization.
Implementation concentrated on standard Applicant Tracking System functionality, including job posting management, candidate profile capture, application lifecycle tracking, structured screening and interview workflow configuration, and a centralized candidate database for HR and hiring managers. Governance was organized under the corporate HR function with requisition approval and hiring stage definitions formalized, and rollout scoped to support Schnitz’s hospitality operations and corporate recruitment needs.
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Core HR | HCM |
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2020 | 2021 |
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Learning and Development | HCM |
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2017 | 2017 |
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Onboarding | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Workforce Scheduling | HCM |
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2016 | 2016 |
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Schnitz Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Schnitz implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment is a cloud SaaS configuration tied to the Schnitz corporate domain and serves an estimated 450 employees within the Australian leisure and hospitality footprint, spanning corporate functions and restaurant site operations.
The implementation comprises core Google Workspace capabilities including Gmail for corporate email, Google Drive and Shared Drives for file storage, Google Docs, Sheets and Slides for real-time document collaboration, Google Calendar for scheduling, and Google Meet for video conferencing, all managed through the Google Admin console. Configuration signals indicate use of group-based access controls, delegated administration, and shared drive structures to support cross-team content workflows and shift or store-level coordination typical of hospitality operations.
Public site artifacts show Google Workspace is active in Schnitz web properties, which implies the tenant is used for public-facing email routing and to surface authenticated team or contact functionality on the website. Operational coverage is enterprise-wide, supporting marketing, operations, HR, and finance collaboration workloads across the restaurant estate and head office in Australia.
Governance appears to be enforced centrally via the Google Admin console with role-based administration, domain and user provisioning controls, and platform-level sharing and retention settings aligned to collaboration governance. Google Workspace (Formerly Google G-Suite) functions as the backbone collaboration layer for Schnitz, consolidating email, document collaboration, scheduling, and meetings under a single cloud platform.
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Schnitz CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020 Schnitz implemented Zendesk Service to manage web-based customer interactions on its website. Zendesk Service is deployed as the web-embedded customer support layer for Schnitz, operating as the primary tool for inbound support captured from the website. This implementation supports Schnitz Customer Support covering guest relations and store-level inquiries across its Australian operations.
The deployment configures Zendesk Service with ticketing workflows, a web widget for intake, agent workspaces and standard response templates to route and triage web-originated requests. Governance emphasizes ticket lifecycle management, agent assignment rules and service workflows to align store operations and the centralized customer service team. The setup focuses on web-first support intake and centralized case management using Zendesk Service.
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Marketing Automation | CRM |
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2016 | 2016 |
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Schnitz ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Schnitz IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Schnitz
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Schnitz Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Schnitz IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Schnitz digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Schnitz Technographics
Schnitz is a Leisure and Hospitality organization based in Australia,
with around 450 employees and annual revenues of $68.0 million.
Schnitz operates a diverse technology stack with applications such as
LiveHire ATS, Google Workspace (Formerly Google G-Suite) and Zendesk Service,
covering areas like Applicant Tracking System, Collaboration and Customer Support.
Schnitz has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LiveHire, Google and Zendesk.
Schnitz recently adopted applications including
StackPath CDN in 2023, Atlassian Jira Service Desk in 2021 and LiveHire ATS in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Schnitz’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Schnitz’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Schnitz technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.