ScienceSoft
5900 S. Lake Forest Drive Suite 300,
McKinney, 75070, TX,
United States
McKinney, 75070, TX,
United States
1 214-306-6837
Professional Services
ScienceSoft Technographics
ScienceSoft Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ScienceSoft and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 ScienceSoft employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
ScienceSoft has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Pimcore PIM for Product Information Management in 2015, Intercom for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ScienceSoft is running and its propensity to invest more and deepen its relationship with Cisco Systems , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ScienceSoft revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ScienceSoft intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ScienceSoft Tech Stack and Enterprise Applications
ScienceSoft Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, ScienceSoft deployed Cisco Webex Meetings on its public website. Cisco Webex Meetings is an Audio Video and Web Conferencing application used to support client-facing sessions and internal collaboration across ScienceSoft's professional services organization.
The implementation emphasizes a web-embedded conferencing layer that exposes Cisco Webex Meetings interfaces and one-click join flows directly from scnsoft.com, supporting browser-based joining alongside native Webex clients. Functional configuration centers on scheduling and hosting capabilities, real-time video and audio conferencing, screen sharing, and meeting recording, with role-based host controls and meeting security settings applied to align with corporate access policies. Operational coverage targets client engagement and project delivery workflows within ScienceSoft, and governance focuses on user provisioning, access controls, and meeting policy configuration to manage external and internal session use.
|
|
|
|
|
Collaboration | Collaboration |
|
2011 | 2011 |
|
|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
ScienceSoft eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pimcore Software | Legacy | Pimcore PIM | Product Information Management | eCommerce | n/a | 2015 | 2015 |
In 2015, ScienceSoft implemented Pimcore PIM as its Product Information Management platform to manage and publish product content on its corporate website. The deployment centers on Pimcore PIM as the authoritative product data repository and is explicitly used on the company website for product catalog presentation and content delivery.
The implementation leverages Pimcore PIM core capabilities typical of the Product Information Management category, including centralized product data modeling, attribute and variant management, classification structures, digital asset management, and templated content publishing. Configuration work focused on product data schema, catalog taxonomies, DAM linkage, and editorial publishing workflows inside Pimcore PIM to support consistent web-facing product pages.
Operational coverage is concentrated on web channel publishing, with Pimcore PIM feeding structured product content to the corporate site and supporting staged editorial workflows and role based access control for content contributors. Governance emphasizes content approval and template driven publishing inside Pimcore PIM, aligning product content management with ScienceSoft website delivery processes.
|
ScienceSoft CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intercom | Legacy | Intercom | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, ScienceSoft deployed Intercom as a Customer Support solution on its website. The implementation places Intercom as the primary web-facing conversational layer for client engagement and support on scnsoft.com.
The deployment uses Intercom’s web messenger and conversation management capabilities to capture real-time visitor chats, asynchronous messages, and structured support interactions. Configuration work focused on in-browser installation via the Intercom JavaScript snippet, message templates, automated outbound messaging and basic knowledge base content, aligning with common Customer Support functional workflows such as inbox routing, conversation tagging, and operator assignment.
Operational ownership sits with ScienceSoft’s client services and customer support teams, who use Intercom for intake and triage of website inquiries, and for maintaining client-facing help content. Governance emphasized centralized inbox management and rule-based routing to support staff, enabling consistent handling of web-originated support requests within the company’s Customer Support function.
|
|
|
|
|
Marketing Analytics, Lead Generation | CRM |
|
2017 | 2017 |
|
ScienceSoft ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
ScienceSoft PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
ScienceSoft IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
ScienceSoft CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at ScienceSoft
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ScienceSoft Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ScienceSoft IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ScienceSoft digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD ScienceSoft Technographics
ScienceSoft is a Professional Services organization based in United States,
with around 450 employees and annual revenues of $50.0 million.
ScienceSoft operates a diverse technology stack with applications such as
Cisco Webex Meetings, Pimcore PIM and Intercom,
covering areas like Audio Video and Web Conferencing, Product Information Management and Customer Support.
ScienceSoft has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cisco Systems, Pimcore Software and Intercom.
ScienceSoft recently adopted applications including
Cisco Webex Meetings in 2020, Atlassian Jira Service Desk in 2020 and Cisco IronPort Cloud Email Security in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ScienceSoft’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ScienceSoft’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ScienceSoft technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.