SCORE Association
1165 Herndon Parkway Suite 100,
Herndon, 20170, VA,
United States
Herndon, 20170, VA,
United States
1 800-634-0245
Non Profit
SCORE Association Technographics
SCORE Association Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SCORE Association and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 SCORE Association employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SCORE Association has purchased the following applications: Sage Intacct for ERP Financial in 2018, LiveChat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SCORE Association is running and its propensity to invest more and deepen its relationship with Sage , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SCORE Association revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SCORE Association intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SCORE Association Tech Stack and Enterprise Applications
SCORE Association ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, SCORE Association implemented Sage Intacct as its ERP Financial application. SCORE Association is a United States nonprofit with approximately 800 employees, and public site references show Sage Intacct usage on the SCORE website. The deployment centers on centralizing accounting and financial management for the organization, with the full application name Sage Intacct cited in external materials.
Sage Intacct was configured to deliver core ERP Financial capabilities including general ledger, accounts payable, accounts receivable, cash management, and financial reporting. The implementation reflects nonprofit-oriented configurations such as a structured chart of accounts and fund accounting to support program and donor tracking, and it incorporates period close workflows and role based access controls typical for finance and accounting operations. These functional modules support transactional posting, consolidated reporting, and audit oriented record keeping.
Sage Intacct is surfaced on the SCORE website, indicating integration points for publishing financial summaries or embedding reporting outputs on public pages. Operational coverage is focused on the finance organization, enabling centralized ledger management and standardized reporting across programs and grants. Governance practices are oriented around workflow controls for month end close and segregation of duties within accounting teams, consistent with ERP Financial governance models.
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SCORE Association AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 SCORE Association deployed LiveChat on its public website to provide web-based advisor and volunteer engagement, aligning the implementation to the Chatbots and Conversational AI category. The LiveChat deployment embeds a live chat widget and agent console on score.org to enable visitor-initiated conversations and real time messaging for mentoring and client support.
Configuration work centered on chat widget placement, conversational workflows, canned responses, chat routing to advisors, and transcript capture to support handoffs between advisors and volunteers. Governance and operational adjustments focused on standardizing response templates, monitoring chat sessions through the LiveChat interface, and embedding the chat channel into SCORE Association customer engagement and mentoring workflows.
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SCORE Association Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, SCORE Association implemented Microsoft 365 as its cloud Collaboration platform. The deployment explicitly uses Office 365 Mail on their website and established Microsoft 365 as the primary suite for email and productivity across the organization.
The implementation centered on core Collaboration capabilities, including Exchange Online mail and calendaring, SharePoint based intranet and document libraries, OneDrive for Business file storage and sync, and Microsoft Teams for messaging and meetings. Configuration work included tenant level settings, mailbox provisioning and routing, SharePoint site topology and document permissions, and standard productivity application rollout for staff.
Operational governance was established at the tenant level, with centralized administration for user provisioning, role based access controls and mailbox policies, and content governance applied to SharePoint and OneDrive assets. The Microsoft 365 deployment supported administrative and programmatic business functions across the organization, positioning Microsoft 365 as SCORE Association Microsoft 365 Collaboration for organizational communication and document collaboration.
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Collaboration | Collaboration |
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2021 | 2021 |
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SCORE Association CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Analytics | CRM |
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2022 | 2022 |
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SCORE Association PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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Transactional Email | PaaS |
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2021 | 2021 |
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SCORE Association IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at SCORE Association
| First Name | Last Name | Title | Function | Department | Phone | |
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Controller | Director | Finance | |
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Director of Finance | Director | Finance | |
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Apps Being Evaluated by SCORE Association Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SCORE Association IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SCORE Association digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD SCORE Association Technographics
SCORE Association is a Non Profit organization based in United States,
with around 800 employees and annual revenues of $60.0 million.
SCORE Association operates a diverse technology stack with applications such as
Sage Intacct, LiveChat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
SCORE Association has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, LiveChat, Inc. and Microsoft.
SCORE Association recently adopted applications including
MCA Lead Management in 2022, LiveChat in 2021 and Google Workspace (Formerly Google G-Suite) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SCORE Association’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SCORE Association’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SCORE Association technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.