Toronto, M5H 0B4, ON,
Canada
Scotiabank Canada Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Scotiabank Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40632 Scotiabank Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Scotiabank Canada has purchased the following applications: Moxo Platform for Customer Engagement, Customer Experience in 2024, PostBeyond Platform for Employee Engagement in 2016, CGI All Payments for Payment Processing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Scotiabank Canada is running and its propensity to invest more and deepen its relationship with Moxo , PostBeyond , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Scotiabank Canada revenues, which have grown to $10.13 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Scotiabank Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moxo | Legacy | Moxo Platform | Customer Engagement, Customer Experience | CRM | n/a | 2024 | 2024 |
In 2024, Scotiabank Canada implemented the Moxo Platform to deliver personalized wealth-management experiences through a branded client portal and mobile application in Canada. The implementation targeted Customer Engagement,Customer Experience use cases to improve advisor-client engagement and to support compliance in wealth management operations.
The deployment centered on a white-label mobile app and wealth-management onboarding and workflow modules inferred from vendor materials, with the Moxo Platform configured to host a branded portal, mobile client interactions and workflow-based onboarding. Functional capabilities emphasized advisor collaboration, secure client communication and document workflows, reflecting typical Customer Engagement,Customer Experience functionality for client lifecycle orchestration.
Operational scope covered wealth management teams and advisor-client channels across Canada, focusing on advisor workflows, client onboarding processes and compliance controls. Governance and rollout prioritized centralized configuration of branding and workflow templates, role-based access and audit-capable workflows to support regulatory oversight, delivered via the white-label portal and mobile channels to advisors and retail clients. The deployment improved advisor-client engagement and supported compliance as described in the source materials.
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Marketing Analytics | CRM |
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2017 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PostBeyond | Legacy | PostBeyond Platform | Employee Engagement | HCM | n/a | 2016 | 2016 |
In 2016, Scotiabank Canada deployed the PostBeyond Platform to support an enterprise employee communications and marketing program across Canada. The deployment targeted multiple business units and served as a centralized Employee Engagement channel for social advocacy and curated content distribution across the organization.
Configuration emphasized content curation, campaign management, and analytics capabilities typical of Employee Engagement solutions, enabling curated content flows, user-level sharing workflows, and campaign tracking. PostBeyond Platform reporting documented adoption and activity, showing over 3,500 employees on the platform and more than 25,000 pieces of content shared during the World Cup of Hockey campaign, indicating campaign-driven usage and high-volume social sharing.
Operational coverage for the implementation encompassed Scotiabank Canada business units and the corporate marketing and communications functions. Governance and process changes focused on centralized content approval and campaign orchestration, with platform analytics integrated into communications planning and campaign cadence across business units.
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CGI Group | Legacy | CGI All Payments | Payment Processing | ERP Financial Management | CGI | 2023 | 2024 |
In 2023, Scotiabank Canada selected CGI All Payments from CGI Group to support a next-generation, ISO 20022-native payments platform within the Payment Processing category. The program targets a large-scale finance and payments modernization based in Canada with global reach to support Scotiabank's global client base.
CGI All Payments is being deployed as a modular, cloud-capable solution, configured to deliver payment orchestration, ISO 20022 message transformation, clearing and settlement processing, and exception and reconciliation management. The implementation emphasizes modular functional components for payment initiation, switch services, and operational resiliency to accelerate new payment services and strengthen processing efficiency.
CGI will act as the implementation partner responsible for deployment and integration across payments operations, treasury, and finance functions, with workstreams to connect the platform to the bank's global payment channels and external clearing and settlement rails. The operational scope is enterprise payments and client-facing payment services, with configuration work aligned to support cross-border flows and ISO 20022 messaging standards.
Governance is organized as a multi-phase program given the scale, with CGI accountable for staged modular rollout and an estimated live date approximately one year after selection. Program planning includes redefined operational workflows and centralized payments orchestration to enable faster onboarding of new payment services and to strengthen processing resilience.
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