Norlys Telco
Norlys Telco Technographics
Norlys Telco Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Norlys Telco and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Norlys Telco employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Norlys Telco has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2023, Zendesk Chat for Chatbots and Conversational AI in 2022, Adobe Commerce (ex Magento) for eCommerce in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Norlys Telco is running and its propensity to invest more and deepen its relationship with Microsoft , Zendesk , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Norlys Telco revenues, which have grown to $64.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Norlys Telco intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Norlys Telco Tech Stack and Enterprise Applications
Norlys Telco ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics AX | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | Scales | 2023 | 2024 |
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Norlys Telco AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022 Se Fibernet implemented Zendesk Chat on its public website. The deployment uses Zendesk Chat in the Chatbots and Conversational AI category to instrument website engagement and front line customer support functions.
The implementation is a web embedded chat widget providing real time messaging, proactive triggers, routing to live agents, canned responses, session transcripts, and reporting dashboards, reflecting common Chatbots and Conversational AI capabilities. Operational coverage is focused on website interactions and the customer support function, with chat sessions captured for agent review and reporting workflows to inform ongoing support operations.
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Norlys Telco eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Commerce (ex Magento) | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020 Se Fibernet implemented Adobe Commerce (ex Magento) to power its public-facing eCommerce storefront, deploying Adobe Commerce (ex Magento) on their website to support online product catalog and order capture. The engagement centers on the eCommerce application tier and web storefront operations for a small communications provider with a compact administrative team.
The implementation configures core Adobe Commerce capabilities including product catalog management, shopping cart and checkout workflows, promotional pricing and content-driven product pages, and the Adobe Commerce administrative console for catalog and order administration. Configuration emphasis is on web storefront merchandising and customer account self-service, consistent with typical eCommerce functional modules.
Operational integrations focus on the website front-end and server side order capture flows, tying Adobe Commerce order objects to downstream billing and fulfillment processes through standard order export and API orchestration patterns. The deployment scope is concentrated on the company website and online sales channel rather than broad enterprise systems, reflecting the provider scale and direct-to-customer commerce operations.
Governance is implemented through a centralized admin and operations model, with a small internal team operating the Adobe Commerce back end and managing catalog updates, promotions, and order handling processes. Rollout and ongoing maintenance leverage the Adobe Commerce administration interface for iterative updates, content management, and operational control over the eCommerce experience.
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Norlys Telco CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2020 | 2020 |
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Call Center | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2019 | 2019 |
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Norlys Telco ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Norlys Telco IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Norlys Telco
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Norlys Telco Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Norlys Telco IT executives and key decision makers. This section highlights Norlys Telco's latest recorded technology evaluations, including Skyfish for Digital Asset Management on 2026-09-23, Oracle Primavera P6 Enterprise Project Portfolio Management for Project Portfolio Management on 2026-09-11, and Tyler EnerGov for Permitting and Licensing on 2026-08-29. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Norlys Telco digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-09-23 | Norlys Telco | Evaluated | Skyfish | Skyfish | Digital Asset Management | Content Management |
| 2026-09-11 | Norlys Telco | Evaluated | Oracle | Oracle Primavera P6 Enterprise Project Portfolio Management | Project Portfolio Management | PPM |
| 2026-08-29 | Norlys Telco | Evaluated | Tyler Technologies | Tyler EnerGov | Permitting and Licensing | ERP Services and Operations |
| 2026-07-22 | Norlys Telco | Evaluated |
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Payment Processing | ERP |
| 2026-07-21 | Norlys Telco | Evaluated |
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AML, Fraud and Compliance | TRM |
FAQ - APPS RUN THE WORLD Norlys Telco Technographics
Norlys Telco is a Communications organization based in Denmark,
with around 30 employees and annual revenues of $64.0 million.
Norlys Telco operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Zendesk Chat and Adobe Commerce (ex Magento),
covering areas like ERP Financial, Chatbots and Conversational AI and eCommerce.
Norlys Telco has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Zendesk and Adobe Systems.
Norlys Telco recently adopted applications including
Microsoft Dynamics 365 for Finance and Operations in 2023, Zendesk Chat in 2022 and Bmetric in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Norlys Telco’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Norlys Telco’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Norlys Telco technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.