AI Buyer Insights:

● Michelin, an e2open customer evaluated Oracle Transportation Management

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Michelin, an e2open customer evaluated Oracle Transportation Management

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

Norlys Telco
Location
Tietgensvej 4,
Silkeborg, 8600,
Denmark
Website
https://www.norlys.dk/
Phone
45-70115000
Artw industry
Communications
Employee
Revenue

Norlys Telco Technographics

Norlys Telco Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Norlys Telco and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Norlys Telco employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Norlys Telco has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2023, Puzzel Contact Centre for Call Center in 2020, Zendesk Chat for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Norlys Telco is running and its propensity to invest more and deepen its relationship with Microsoft , Puzzel , Bellmetric or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Norlys Telco revenues, which have grown to $64.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Norlys Telco intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Norlys Telco Tech Stack and Enterprise Applications

Norlys Telco ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Microsoft Dynamics AX Microsoft Dynamics 365 for Finance and Operations ERP Financial ERP Scales 2023 2024
Norlys Telco CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Puzzel Legacy Puzzel Contact Centre Call Center CRM n/a 2020 2020
Se Fibernet implemented Puzzel Contact Centre in 2020. The deployment uses Puzzel Contact Centre as a Call Center application embedded on the company website to centralize inbound customer contact for its small customer support operation. The implementation is configured as a cloud hosted, web first contact layer that surfaces web chat and click to call functionality directly from site pages, and it leverages common Call Center capabilities such as inbound voice queuing, skills based routing, and agent-level reporting. Puzzel Contact Centre was configured to present contact options on web pages and route sessions to designated agents, aligning digital touchpoints with live support workflows. Operational scope is focused on the website customer service touchpoint and front line support functions within Se Fibernet, with agent roles and routing rules established to match support workflows. Governance appears scoped to a small internal team managing contact handling rules and reporting, with configuration centered on maintaining web based contact flows and queue management.
Call Center CRM 2022 2022
Customer Experience CRM 2020 2020
Customer Support CRM 2022 2022
Data Management Platform CRM 2020 2020
Data Management Platform CRM 2020 2020
Digital Advertising Platform CRM 2020 2020
Digital Advertising Platform CRM 2020 2020
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2022 2022
Marketing Automation CRM 2022 2022
Tag Management CRM 2019 2019
Norlys Telco AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022 Se Fibernet implemented Zendesk Chat on its public website. The deployment uses Zendesk Chat in the Chatbots and Conversational AI category to instrument website engagement and front line customer support functions. The implementation is a web embedded chat widget providing real time messaging, proactive triggers, routing to live agents, canned responses, session transcripts, and reporting dashboards, reflecting common Chatbots and Conversational AI capabilities. Operational coverage is focused on website interactions and the customer support function, with chat sessions captured for agent review and reporting workflows to inform ongoing support operations.
Norlys Telco eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2020 2020
Norlys Telco ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2022 2022
IT Service Management ITSM 2021 2021
IT Service Management ITSM 2021 2021
Norlys Telco IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Norlys Telco

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Norlys Telco Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Norlys Telco IT executives and key decision makers. This section highlights Norlys Telco's latest recorded technology evaluations, including nCino Bank Operating System for Core Banking on 2026-10-20, Cegid Talentsoft Talent Acquisition for Applicant Tracking System, Recruiting on 2026-10-16, and Skyfish for Digital Asset Management on 2026-09-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Norlys Telco digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-10-20 Norlys Telco Evaluated nCino nCino Bank Operating System Core Banking ERP Services and Operations
2026-10-16 Norlys Telco Evaluated Cegid Cegid Talentsoft Talent Acquisition Applicant Tracking System, Recruiting HCM
2026-09-23 Norlys Telco Evaluated Skyfish Skyfish Digital Asset Management Content Management
2026-09-11 Norlys Telco Evaluated Project Portfolio Management PPM
2026-08-29 Norlys Telco Evaluated Permitting and Licensing ERP Services and Operations
2026-07-22 Norlys Telco Evaluated Payment Processing ERP
2026-07-21 Norlys Telco Evaluated AML, Fraud and Compliance TRM
FAQ - APPS RUN THE WORLD Norlys Telco Technographics
Norlys Telco is a Communications organization based in Denmark, with around 30 employees and annual revenues of $64.0 million.
Norlys Telco operates a diverse technology stack with applications such as Microsoft Dynamics 365 for Finance and Operations, Puzzel Contact Centre and Zendesk Chat, covering areas like ERP Financial, Call Center and Chatbots and Conversational AI.
Norlys Telco has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Puzzel and Zendesk.
Norlys Telco recently adopted applications including Microsoft Dynamics 365 for Finance and Operations in 2023, Bmetric in 2022 and Zendesk Service in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Norlys Telco’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Norlys Telco’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Norlys Telco technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.