See's Candies
210 El Camino Real,
San Francisco, 94080, CA,
United States
San Francisco, 94080, CA,
United States
1 415-349-5894
Consumer Packaged Goods
See's Candies Technographics
See's Candies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by See's Candies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 See's Candies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that See's Candies has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2015, Monster Applicant Tracking System for Applicant Tracking System, Onboarding in 2014, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems See's Candies is running and its propensity to invest more and deepen its relationship with Oracle , Workday , Monster or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing See's Candies revenues, which have grown to $420.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for See's Candies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
See's Candies Tech Stack and Enterprise Applications
See's Candies ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2015 | 2018 |
In 2015, See's Candies implemented Oracle E-Business Suite as its ERP Financial platform. The deployment established Oracle R12 as the baseline release for core financial operations and for planned future ERP upgrades and functional validation.
The Oracle E-Business Suite implementation focused on standard financial modules, including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash Management, and financial reporting capabilities. Configuration work emphasized chart of accounts alignment, subledger reconciliation workflows, period close automation, and controls consistent with consumer packaged goods accounting practices.
Operational coverage centered on corporate finance and accounting teams within See's Candies in the United States, supporting month end close, statutory and management reporting, and treasury cash flow processes. The implementation provided a consolidated financial application footprint to centralize transactional finance, receivables, payables, and asset accounting workflows under the ERP Financial application.
Governance included an upgrade testing and validation program responsible for testing and validating future upgrades to Oracle R12 and future ERP solutions. That program instituted dedicated QA and test environments, business process owner acceptance gates, regression testing cycles, and documented functional test plans to control release readiness and preserve financial process integrity.
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ERP Financial | ERP |
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2022 | 2022 |
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See's Candies HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Monster | Legacy | Monster Applicant Tracking System | Applicant Tracking System, Onboarding | HCM | n/a | 2014 | 2014 |
In 2014, See's Candies implemented the Monster Applicant Tracking System to manage external hiring and application intake directly through its careers pages. The Monster Applicant Tracking System is deployed on the See's Candies website and is configured to deliver Applicant Tracking System,Onboarding functionality for candidate capture and preboarding workflows.
The implementation emphasizes standard ATS modules such as job posting and requisition management, resume parsing and candidate profiles, screening and interview scheduling, offer management, and onboarding workflow orchestration. Operational ownership sits with HR and talent acquisition, with the Monster Applicant Tracking System serving recruiting and onboarding business functions and driving candidate flow from See's public careers site into HR processes.
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Benefits Administration | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2012 | 2012 |
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See's Candies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, See's Candies implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website. Salesforce Chat is deployed as the Chatbots and Conversational AI application to handle live web chat intake for customer service and ecommerce support.
The implementation centers on a web chat widget embedded on sees.com, agent console session handling, queue management, and transcript capture consistent with Chatbots and Conversational AI functional patterns. Configuration work emphasized chat routing rules, pre chat data collection, canned responses and agent presence management to align web inquiries with customer service workflows.
Operational coverage is focused on website driven customer interactions, with chat sessions managed inside the Salesforce Chat infrastructure to provide conversation history and agent handoff capabilities. Governance and workflow changes addressed operator access and routing policy definition to standardize response processes across the customer service organization.
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See's Candies eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Shipping Management | eCommerce |
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2017 | 2017 |
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See's Candies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Listing Management | CRM |
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2018 | 2018 |
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Marketing Analytics, Marketing Automation, Social Media Management | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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See's Candies IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at See's Candies
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Apps Being Evaluated by See's Candies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from See's Candies IT executives and key decision makers. This section highlights See's Candies's latest recorded technology evaluations, including Aptean Ross ERP for Manufacturing ERP on 2025-08-26 and HireRight Employment Background Checks for BackGround Screening on 2025-06-04. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the See's Candies digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD See's Candies Technographics
See's Candies is a Consumer Packaged Goods organization based in United States,
with around 1600 employees and annual revenues of $420.0 million.
See's Candies operates a diverse technology stack with applications such as
Oracle E-Business Suite, Monster Applicant Tracking System and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like ERP Financial, Applicant Tracking System, Onboarding and Chatbots and Conversational AI.
See's Candies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Monster and Salesforce.
See's Candies recently adopted applications including
Workday Financial Management in 2022, Salesforce Chat (formerly Salesforce Live Agent) in 2021 and Salesforce Commerce Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of See's Candies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates See's Candies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete See's Candies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.