AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Seguros El Roble Tech Stack and Enterprise Applications

Seguros El Roble Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Clearspeed Legacy Clearspeed Analytics and BI Analytics and BI n/a 2022 2022
In 2022, Seguros El Roble implemented Clearspeed voice analytics to augment claims screening and fraud detection. Clearspeed was deployed as an Analytics and BI capability to generate voice based risk scores that feed the insurer's claims review workflow. The implementation used Clearspeed's automated phone questionnaire module with brief yes or no questions, supporting any language, and assigned responses a low to high risk level. Configuration prioritized delivering Clearspeed outputs as an additional structured data source into existing claim decision workflows rather than requiring technical integration, enabling process level orchestration with the insurer's existing FRISS scoring. The project moved from start to full implementation in two months. Operationally, Clearspeed was combined with FRISS so that FRISS provided initial objective rule based scoring and the claims analysis team used Clearspeed to vet cases flagged as higher risk. The deployment covered claims operations and special investigation unit workflows for Seguros El Roble in Guatemala, enabling straight through processing for low and average risk claimants and focused SIU follow up for high risk cases. There was no technical integration required with other tools, the change resided in routing and decision logic. Governance relied on coupling FRISS deterministic alerts with Clearspeed unbiased voice analysis to triage investigative effort and update claims approval gates. Outcomes reported in the implementation include combined Clearspeed with FRISS to pinpoint claims fraud, enabled STP for low risk claims, focused follow up on high risk claims, optimized overall claim close time, an average savings of approximately $400 per claim, up to 30 times faster claim payout, and a reported 31X ROI. Clearspeed is described as the Clearspeed application providing voice analytics signals into Seguros El Roble claims adjudication.
Seguros El Roble Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
Survey and Questionnaire Collaboration 2021 2021
Seguros El Roble CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2021 2021
Data Management Platform CRM 2023 2023
Data Management Platform CRM 2023 2023
Data Management Platform CRM 2023 2023
Data Management Platform CRM 2022 2022
Digital Advertising Platform CRM 2023 2023
Digital Advertising Platform CRM 2023 2023
Digital Advertising Platform CRM 2023 2023
Marketing Analytics CRM 2023 2023
Marketing Automation CRM 2023 2023
Tag Management CRM 2021 2021
Seguros El Roble PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Seguros El Roble IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Cloud Storage IaaS 2021 2021
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2022 2022
Seguros El Roble CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
Secure Email Gateways (SEGs) CyberSecurity 2015 2015

IT Decision Makers and Key Stakeholders at Seguros El Roble

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Seguros El Roble Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Seguros El Roble IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Seguros El Roble digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Seguros El Roble Technographics
Seguros El Roble is a Insurance organization based in Guatemala, with around 900 employees and annual revenues of $300.0 million.
Seguros El Roble operates a diverse technology stack with applications such as Clearspeed, Slack Connect and Hotjar, covering areas like Analytics and BI, Collaboration and Customer Experience.
Seguros El Roble has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Clearspeed, Salesforce and Contentsquare.
Seguros El Roble recently adopted applications including Oracle BlueKai in 2023, Eyeota DMP in 2023 and Lotame DMP in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Seguros El Roble’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Seguros El Roble’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Seguros El Roble technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.