National Hockey League
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United States
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United States
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National Hockey League Technographics
National Hockey League Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by National Hockey League and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 National Hockey League employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Hockey League has purchased the following applications: Infor Lawson for ERP Financial in 2019, SAP Analytics Cloud for Analytics and BI in 2010, 24/7 Software Collaboration Platform for Collaboration in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Hockey League is running and its propensity to invest more and deepen its relationship with Infor , SAP , 24/7 Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Hockey League revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Hockey League intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
National Hockey League Tech Stack and Enterprise Applications
National Hockey League ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019 the National Hockey League implemented Infor Lawson as its ERP Financial application to centralize accounts payable and payment processing. The deployment focused on corporate finance workflows where work included assisting the accounts payable manager with processing ACH invoices and Wires invoices into Infor Lawson, establishing invoice capture, validation, and payment staging inside the system. This implementation positioned Infor Lawson as the record of invoice posting and payment execution for the finance organization.
Configuration centered on standard ERP Financial capabilities, including accounts payable ledger posting, invoice matching, payment scheduling, and audit trail generation. Operational coverage emphasized the NHL finance and accounts payable teams in the United States, with process controls and approval sequencing applied to ACH and wire payment workflows. Governance activities emphasized workflow orchestration and segregation of duties consistent with professional accounting controls, while day to day use focused on invoice intake, validation, and posting to the general ledger in Infor Lawson.
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National Hockey League Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Analytics Cloud | Analytics and BI | Analytics and BI | n/a | 2010 | 2010 |
In 2010, the National Hockey League implemented SAP Analytics Cloud to support its NHL Green sustainability reporting and to centralize venue operations metrics within an Analytics and BI framework. The implementation aligns SAP Analytics Cloud with the League's sustainability objectives, providing a single visualization and reporting layer for sustainability and operations stakeholders.
The League built NHL Venue Metrics on SAP Business Technology Platform as an end-to-end, cloud-based platform that centralizes data collection from clubs and arenas. Data is processed through SAP HANA Cloud and visualized with SAP Analytics Cloud, enabling dashboarding, ad hoc analysis, and scheduled sustainability reporting across venue operations.
Operational coverage focuses on club and arena operations, instrumenting venue-level telemetry and operational datasets to standardize metrics such as carbon footprint and resource consumption. The platform routes insights to sustainability, facilities, and operations teams, supporting business functions responsible for environmental performance and venue management.
Governance was structured around a centralized data model and standardized reporting workflows to embed consistent sustainability practices across sites. The calculated insights, produced within SAP Analytics Cloud, are intended to enable the NHL to define and embed sustainability best practices into its business operations and reduce its ecological impact wherever possible.
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National Hockey League Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 24/7 Software | Legacy | 24/7 Software Collaboration Platform | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014 the National Hockey League deployed 24/7 Software Collaboration Platform as a centralized Collaboration solution to standardize coordination across its organization. The implementation was positioned for the NHL corporate and venue operations environment, aligning collaboration capabilities with an organization of roughly 800 employees based in the United States.
The 24/7 Software Collaboration Platform was configured to provide core Collaboration capabilities typical for the category, including shared document repositories, task and schedule coordination, configurable workflows, and role based access controls. Configuration emphasized team spaces and event centric workstreams to support scheduling and operational planning across game day and business functions.
Operational coverage extended across administrative, event operations, and facilities teams, providing a single collaboration layer for cross functional coordination between scheduling, facilities management, and business operations. Public customer listing does not enumerate external integrations, therefore the implementation narrative centers on internal collaboration, content management, and workflow orchestration within NHL departments.
Governance was implemented through internal IT and operations oversight with role based permissions and phased adoption to manage access and change within departments. The narrative reflects a category aligned Collaboration deployment focused on improving transparency of event and operational workflows without specifying external system integrations or measurable outcomes.
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National Hockey League Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Video Editing | Content Management |
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2021 | 2021 |
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National Hockey League CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2017 | 2018 |
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Call Center | CRM |
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2017 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation | CRM |
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2016 | 2016 |
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National Hockey League ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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National Hockey League PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2018 | 2018 |
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National Hockey League IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Single Sign-On (SSO) | IaaS |
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2008 | 2008 |
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National Hockey League CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2010 | 2010 |
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IT Decision Makers and Key Stakeholders at National Hockey League
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Senior EVP, Chief Marketing Officer | CXO | Marketing | |
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Senior Vice President, Fan Engagement & Analytics | VP | IT | |
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Senior Director, Fan Intelligence, Strategy & Analytics | Director | IT | |
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Director, Growth Marketing - Fan Engagement & Analytics | Director | Marketing | |
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Apps Being Evaluated by National Hockey League Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from National Hockey League IT executives and key decision makers. This section highlights National Hockey League's latest recorded technology evaluations, including Brightflag for Legal Practice Management on 2025-02-19. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the National Hockey League digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-19 | National Hockey League | Evaluated | Brightflag Software | Brightflag | Legal Practice Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD National Hockey League Technographics
National Hockey League is a Leisure and Hospitality organization based in United States,
with around 800 employees and annual revenues of $200.0 million.
National Hockey League operates a diverse technology stack with applications such as
Infor Lawson, SAP Analytics Cloud and 24/7 Software Collaboration Platform,
covering areas like ERP Financial, Analytics and BI and Collaboration.
National Hockey League has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, SAP and 24/7 Software.
National Hockey League recently adopted applications including
Catapult Pro Video in 2021, Formstack Forms in 2021 and Zendesk Support Ticketing System in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of National Hockey League’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates National Hockey League’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete National Hockey League technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.