San Antonio, 78257, TX,
United States
SenderoCloud Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by SenderoCloud and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 SenderoCloud employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SenderoCloud has purchased the following applications: Field Nation for Contingent Labor Management in 2022, Olark Live Chat for Chatbots and Conversational AI in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SenderoCloud is running and its propensity to invest more and deepen its relationship with Field Nation , Olark , Tidio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SenderoCloud revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SenderoCloud intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Field Nation | Legacy | Field Nation | Contingent Labor Management | HCM | n/a | 2022 | 2022 |
In 2022 SenderoCloud implemented Field Nation to centralize contingent technician sourcing and improve service delivery. The Field Nation platform was adopted as a Contingent Labor Management application to connect SenderoCloud directly with skilled technicians and to standardize selection criteria across engagements.
Implementation focused on technician discovery and management capabilities, including access to performance reviews, skill set profiles, and role aligned task matching for structured cabling installation, phone system installation, desktop and laptop troubleshooting, network device installation, and AV repair. Field Nation provided the operational modules SenderoCloud used to orchestrate assignments, verify qualifications, and reduce ad hoc sourcing practices.
Operational coverage extended across service delivery and field operations throughout the United States, enabling broader geographic coverage while maintaining consistent technician quality. The deployment emphasized platform driven workforce orchestration, scheduling, and qualification verification to support project management, carrier services, and managed network operations.
Governance and process changes centered on centralized technician selection, ongoing quality controls, and standardized compliance checks, which curtailed reliance on informal sourcing and improved customer delivery consistency. Explicit outcomes reported by SenderoCloud include a 95% reduction in escalations, a positivity rating of 90%, no technician quality infractions in over 2 years, and business growth through expanded U.S. geographic coverage using Field Nation.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2025 | 2025 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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