Buffalo, 14202, NY,
United States
Sentient Science Technographics
Sentient Science Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sentient Science and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Sentient Science employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sentient Science has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, Zoom for Audio Video and Web Conferencing in 2020, Zendesk Service for Customer Support in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sentient Science is running and its propensity to invest more and deepen its relationship with Intuit , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sentient Science revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sentient Science intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sentient Science Tech Stack and Enterprise Applications
Sentient Science ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2012 | 2012 |
In 2012 Sentient Science implemented Intuit QuickBooks Enterprise as its ERP Financial solution. The deployment established Intuit QuickBooks Enterprise as the primary financial system for the company, with accounting staff entering transactions and maintaining records through defined computer programs consistent with QuickBooks usage.
The implementation focused on core financial modules and transaction workflows, including data entry for sales invoicing, accounts receivable processing, accounts payable capture, expense tracking, and a maintained general ledger and chart of accounts. Configuration emphasis was on standardized transaction templates and consistent data-entry procedures to support routine accounting functions for a small, 50-employee organization.
Operational responsibility sat with the accounting function at Sentient Science in the United States, where QuickBooks handled day-to-day bookkeeping and period close activities. Governance centered on prescribed data-entry controls and reconciliation workflows to ensure ledger integrity, with the system serving as the authoritative ERP Financial record for the company.
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Sentient Science Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Sentient Science implemented Zoom to provide cloud-hosted Audio Video and Web Conferencing capabilities embedded on their website. The Zoom deployment is presented as an on-site web integration that enables browser-based join workflows and real-time media streaming, using Zoom as the application layer for meetings and persistent chat within the corporate web presence.
Zoom in this implementation delivers standard Audio Video and Web Conferencing modules including scheduled and ad hoc meetings, screen sharing, in-meeting chat, and session recording, configured for browser clients to reduce endpoint friction. Operational coverage is company-wide at Sentient Science in the United States, supporting collaboration across engineering, product, and client-facing teams, with administrative governance implemented through account provisioning, role-based meeting controls, and security settings such as meeting passcodes and waiting rooms to align access and usage policies.
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Collaboration | Collaboration |
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2021 | 2021 |
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Sentient Science CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021, Sentient Science deployed Zendesk Service for Customer Support on its public website. Sentient Science is an oil, gas and chemicals firm based in the United States with approximately 50 employees and $5,000,000 in revenue, and the implementation exposed a centralized customer support entry point directly through the corporate site.
The implementation centered on embedding the Zendesk Service web support widget and configuring ticketing workflows to capture and route inbound inquiries to the internal support team, reflecting standard Customer Support operational terminology. Configuration work focused on web-based ticket intake, email routing, and case triage workflows, and commonly includes knowledge base access and automated categorization as part of Zendesk Service capability sets. Governance was aligned to support ownership and workflow routing inside the support function, with the embedded web deployment maintaining the primary customer-facing support channel.
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Sentient Science IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Sentient Science
Apps Being Evaluated by Sentient Science Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||