Houston, 77018, TX,
United States
Serendipity Wines Technographics
Serendipity Wines Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Serendipity Wines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Serendipity Wines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Serendipity Wines has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, Zoom for Audio Video and Web Conferencing in 2021, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Serendipity Wines is running and its propensity to invest more and deepen its relationship with Oracle , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Serendipity Wines revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Serendipity Wines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Serendipity Wines Tech Stack and Enterprise Applications
Serendipity Wines ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Serendipity Wines implemented Oracle NetSuite ERP. Oracle NetSuite ERP served as the company's ERP Financial platform to centralize accounting and finance operations for the 20 person consumer packaged goods business.
The deployment used NetSuite as a cloud SaaS service provisioned to support core financial processes and inventory accounting tied to product sales and distribution. Configuration emphasized standard ERP Financial modules including general ledger, accounts receivable, accounts payable, billing, fixed asset accounting, inventory valuation, and financial reporting, with workflows for journal management and month end close. Access was organized around role based controls for finance and operations staff, and governance established a centralized chart of accounts and standardized close procedures. Deployment was executed for a small business footprint, with staged configuration workstreams that prioritized GL and AP before adding billing and inventory accounting modules, and Oracle NetSuite ERP remains the recorded ERP Financial application for Serendipity Wines in 2012.
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Serendipity Wines Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Serendipity Wines deployed Zoom in the Audio Video and Web Conferencing category. Serendipity Wines uses Zoom on its website to provide an embedded, customer-facing conferencing experience and to support internal collaboration, positioning Zoom in the Audio Video and Web Conferencing category to serve customer engagement and core team communications.
Zoom is provisioned as a cloud-hosted SaaS application embedded into public web pages to surface scheduled sessions and join flows for external attendees. The implementation focuses on meeting and webinar capabilities, scheduling and attendee access workflows, with operational coverage spanning customer engagement, sales and marketing touchpoints, and internal collaboration across the 20 person organization. Administrative governance is centralized to account administrators who manage host assignments, recording controls and access settings, favoring simple web integration and admin controls over complex enterprise integrations.
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Collaboration | Collaboration |
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2013 | 2013 |
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Serendipity Wines eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Serendipity Wines implemented WooCommerce as its eCommerce platform on its public website. The deployment embeds WooCommerce directly into the company website to provide product catalog and SKU management, shopping cart and checkout flows, customer accounts, and order capture for direct-to-consumer sales at the 20 person consumer packaged goods company. The narrative emphasizes WooCommerce as the operational storefront layer driving online merchandising and customer purchase interactions.
Configuration work focused on standard WooCommerce modules including catalog and inventory configuration, checkout and payment processing setup, shipping and tax rule configuration, and order management workflows tied to fulfillment. Operational ownership is centered on ecommerce and operations functions, with the platform supporting marketing for promotions and product merchandising and serving as Serendipity Wines WooCommerce eCommerce support for order fulfillment and customer service workflows.
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Serendipity Wines PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2020 | 2020 |
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Serendipity Wines IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Serendipity Wines
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Serendipity Wines Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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