AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Seria Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LINE Corporation Legacy LINE Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019 Seria implemented LINE Chat on its website as a customer-facing conversational interface within the Chatbots and Conversational AI category. The deployment positioned LINE Chat as the primary web-embedded conversational touchpoint for customers visiting Seria Group sites, supporting consumer inquiries and basic interaction flows on the public web property. The LINE Chat implementation was configured to deliver core chatbot capabilities typical of the category, including automated reply templates, FAQ and menu-driven navigation, intent recognition and session-based conversational continuity. The deployment included human escalation paths and scripted escalation triggers so agents can take over conversations initiated by the LINE Chat bot, and message templates were adapted for rich messaging formats supported by LINE Chat. Operational ownership focused on customer service and web engagement functions based in Japan, with governance instituted around message content, template versioning and escalation workflows. Rollout and operational practices emphasized content governance and staged template updates to align chatbot responses with corporate communication standards while keeping the LINE Chat widget embedded on Seria Group web pages.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Analytics 360 Marketing Analytics CRM n/a 2010 2010
Tag Management CRM 2017 2017
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Sockets Layer (SSL) CyberSecurity 2014 2014
IT Decision Makers and Key Stakeholders at Seria
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Seria Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Seria Technographics

Seria is a Manufacturing organization based in Japan, with around 551 employees and annual revenues of $1.58 billion.

Seria operates a diverse technology stack with applications such as LINE Chat, Slack Connect and Google Analytics 360, covering areas like Chatbots and Conversational AI, Collaboration and Marketing Analytics.

Seria has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LINE Corporation, Salesforce and Google.

Seria recently adopted applications including Slack Connect in 2022, LINE Chat in 2019 and Google Tag Manager in 2017, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Seria’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Seria’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Seria technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.