AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Service Point Tech Stack and Enterprise Applications

Service Point ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2013 2013
In 2013, Service Point implemented Oracle NetSuite ERP as its ERP Financial system to centralize finance and accounting for the US based communications firm. The small company sized deployment leveraged Oracle NetSuite ERP cloud SaaS architecture to consolidate core financial modules, including general ledger, accounts payable, accounts receivable, billing, and procurement workflows. Configuration work emphasized chart of accounts design, period close sequencing, and role based access controls aligned to a 10 person finance and administrative user base. Service Point Oracle NetSuite ERP ERP Financial supported routine accounting operations and financial reporting for leadership. The implementation was provisioned as the primary cloud financial system of record, designed to support CFO led invoicing, vendor payment processing, and approval routing workflows. Integration patterns were left open to standard APIs and connectors typical of the ERP Financial category, enabling future connections to operational systems as required. Governance centered on centralized financial controls, user permissioning, and simplified approval workflows to match the company scale, while deployment scope remained focused on the companys United States operations and core business finance functions.
Service Point Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015 Service Point implemented Microsoft 365 to deliver Collaboration capabilities for its communications business. The small company uses a cloud-hosted Microsoft 365 tenancy to centralize corporate email, document collaboration, and productivity applications across its team of approximately 10 employees. Microsoft 365 is surfaced on the corporate website, indicating public facing use for hosted mail domains and shared document or contact workflows. The implementation is structured as a tenant-centric cloud deployment with centralized administration for user provisioning and access control, aligned to small team governance patterns for Collaboration. Operational scope focuses on internal collaboration, client communications, and content management for the communications function, with tenant-level policies and basic governance to manage sharing and external links exposed via the website.
Service Point CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Keap (formerly Infusionsoft) Legacy Keap CRM CRM CRM n/a 2016 2016
In 2016, Service Point implemented Keap CRM as its CRM for sales and marketing workflows. The implementation is embedded on the Service Point website to capture inbound leads and route contact records into a centralized Keap CRM contact database. With a 10 person company profile the deployment focuses on contact management, lead capture forms, basic sales pipeline tracking and email automation to support small team operations. Configuration emphasizes core CRM modules including contact record consolidation, campaign automation and pipeline stages, with web forms feeding leads directly into Keap CRM. Operational governance centers on a single shared contact repository accessible to sales and support staff, standardized follow up sequences and lightweight workflow ownership, aligning the Keap CRM deployment with customer engagement and lead to opportunity workflows.
Service Point IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Service Point CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2013 2013

IT Decision Makers and Key Stakeholders at Service Point

First Name Last Name Title Function Department Email Phone
President CXO Finance
Facility Services Consultant Manager Operations

Apps Being Evaluated by Service Point Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Service Point IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Service Point digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Service Point Technographics
Service Point is a Communications organization based in United States, with around 10 employees and annual revenues of $1.0 million.
Service Point operates a diverse technology stack with applications such as Oracle NetSuite ERP, Microsoft 365 and Keap CRM, covering areas like ERP Financial, Collaboration and CRM.
Service Point has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Microsoft and Keap (formerly Infusionsoft).
Service Point recently adopted applications including Keap CRM in 2016, Microsoft 365 in 2015 and Microsoft Azure Cloud Services in 2015, highlighting its ongoing modernization strategy.
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Our research team continuously updates Service Point’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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