Portland, 97214, OR,
United States
Service Point Technographics
Service Point Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Service Point and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Service Point employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Service Point has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Microsoft 365 for Collaboration in 2015, Keap CRM for CRM in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Service Point is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Keap (formerly Infusionsoft) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Service Point revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Service Point intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Service Point Tech Stack and Enterprise Applications
Service Point ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Service Point implemented Oracle NetSuite ERP as its ERP Financial system to centralize finance and accounting for the US based communications firm. The small company sized deployment leveraged Oracle NetSuite ERP cloud SaaS architecture to consolidate core financial modules, including general ledger, accounts payable, accounts receivable, billing, and procurement workflows. Configuration work emphasized chart of accounts design, period close sequencing, and role based access controls aligned to a 10 person finance and administrative user base. Service Point Oracle NetSuite ERP ERP Financial supported routine accounting operations and financial reporting for leadership.
The implementation was provisioned as the primary cloud financial system of record, designed to support CFO led invoicing, vendor payment processing, and approval routing workflows. Integration patterns were left open to standard APIs and connectors typical of the ERP Financial category, enabling future connections to operational systems as required. Governance centered on centralized financial controls, user permissioning, and simplified approval workflows to match the company scale, while deployment scope remained focused on the companys United States operations and core business finance functions.
|
Service Point Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Service Point implemented Microsoft 365 to deliver Collaboration capabilities for its communications business. The small company uses a cloud-hosted Microsoft 365 tenancy to centralize corporate email, document collaboration, and productivity applications across its team of approximately 10 employees. Microsoft 365 is surfaced on the corporate website, indicating public facing use for hosted mail domains and shared document or contact workflows.
The implementation is structured as a tenant-centric cloud deployment with centralized administration for user provisioning and access control, aligned to small team governance patterns for Collaboration. Operational scope focuses on internal collaboration, client communications, and content management for the communications function, with tenant-level policies and basic governance to manage sharing and external links exposed via the website.
|
Service Point CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Keap (formerly Infusionsoft) | Legacy | Keap CRM | CRM | CRM | n/a | 2016 | 2016 |
In 2016, Service Point implemented Keap CRM as its CRM for sales and marketing workflows. The implementation is embedded on the Service Point website to capture inbound leads and route contact records into a centralized Keap CRM contact database. With a 10 person company profile the deployment focuses on contact management, lead capture forms, basic sales pipeline tracking and email automation to support small team operations.
Configuration emphasizes core CRM modules including contact record consolidation, campaign automation and pipeline stages, with web forms feeding leads directly into Keap CRM. Operational governance centers on a single shared contact repository accessible to sales and support staff, standardized follow up sequences and lightweight workflow ownership, aligning the Keap CRM deployment with customer engagement and lead to opportunity workflows.
|
Service Point IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
Service Point CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2013 | 2013 |
|
IT Decision Makers and Key Stakeholders at Service Point
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President | CXO | Finance | ||||
| Facility Services Consultant | Manager | Operations |
Apps Being Evaluated by Service Point Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||