AI Buyer Insights:

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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

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● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Michelin, an e2open customer evaluated Oracle Transportation Management

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

Servicenow United States
Location
2225 Lawson Lane,
Santa Clara, 95054, CA,
United States
Website
https://www.servicenow.com/us/
Phone
1 408-501-8550
Artw industry
Professional Services
Employee
Revenue

Servicenow United States Technographics

Servicenow United States Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Servicenow United States and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15500 Servicenow United States employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Servicenow United States has purchased the following applications: Sakon Telecom Expense Platform for Expense Management in 2023, Verizon Hosting for Application Hosting and Computing Services in 2013, DigiCert SSL for Secure Sockets Layer (SSL) in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Servicenow United States is running and its propensity to invest more and deepen its relationship with Sakon , Verizon , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Servicenow United States revenues, which have grown to $6.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Servicenow United States intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Servicenow United States Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sakon Legacy Sakon Telecom Expense Platform Expense Management ERP Financial Management n/a 2023 2023
In 2023, Servicenow United States deployed the Sakon Telecom Expense Platform as an Expense Management solution to improve telecom and inventory data quality and reporting for IT operations and Finance. The engagement focused on integrating telecom expense management and automation directly into ServiceNow to consolidate inventory and chargeback reporting workflows for IT and finance teams. The implementation leveraged Sakon’s TEM and automation capabilities, including inferred use of Sakon Telecom Connect and SakonMobile as native ServiceNow integrations, to provide inventory reconciliation, chargeback orchestration, and expense reporting modules. Sakon Telecom Expense Platform was configured to surface telecom inventory and billing records alongside ServiceNow configuration management database records, enabling standard TEM functional workflows such as inventory normalization, billing validation, and automated chargeback calculation. Integration centered on a two-way synchronization with the ServiceNow CMDB to improve data quality and reporting accuracy, supporting IT operations incident and asset views as well as finance chargeback and reporting use cases. Data flows were instrumented to reduce manual inventory updates, feed standardized telecom inventory into reporting pipelines, and align telecom chargebacks with finance systems and IT operations reporting processes. Governance and process changes focused on centralizing telecom inventory stewardship within IT operations and formalizing chargeback workflows for Finance, reducing human error in inventory and chargeback processes. The deployment documented integration points and reconciled telecom data governance responsibilities between IT operations and Finance to sustain improved reporting accuracy and lower manual reconciliation effort as stated in the engagement notes.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Verizon Legacy Verizon Hosting Application Hosting and Computing Services IaaS n/a 2013 2013
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DigiCert Legacy DigiCert SSL Secure Sockets Layer (SSL) CyberSecurity n/a 2019 2019
Secure Sockets Layer (SSL) CyberSecurity 2020 2020
IT Decision Makers and Key Stakeholders at Servicenow United States
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Servicenow United States Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Servicenow United States Technographics

Servicenow United States is a Professional Services organization based in United States, with around 15500 employees and annual revenues of $6.50 billion.

Servicenow United States operates a diverse technology stack with applications such as Sakon Telecom Expense Platform, Verizon Hosting and DigiCert SSL, covering areas like Expense Management, Application Hosting and Computing Services and Secure Sockets Layer (SSL).

Servicenow United States has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Sakon, Verizon and DigiCert.

Servicenow United States recently adopted applications including Sakon Telecom Expense Platform in 2023, Cloudflare CDN in 2021 and Cloudflare SSL in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Servicenow United States’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Servicenow United States’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Servicenow United States technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.