Merza
Av. del irbol 1200,
Zamora de Hidalgo, 59690,
Mexico
Zamora de Hidalgo, 59690,
Mexico
52 351-512-1298
Retail
Merza Technographics
Merza Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Merza and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15000 Merza employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Merza has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2008, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, Aktios eCommerce for eCommerce in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Merza is running and its propensity to invest more and deepen its relationship with SAP , Google , Aktios or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Merza revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Merza intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Merza Tech Stack and Enterprise Applications
Merza ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2008 | 2009 |
In 2008, Merza implemented SAP ERP ECC 6.0 as its ERP Financial platform to centralize financial accounting and control for its wholesale and retail operations. The SAP ERP ECC 6.0 deployment established the core enterprise financial transaction and reporting backbone that later underpinned a targeted SAP infrastructure modernization initiative led with a specialist partner.
The modernization effort focused on preserving SAP ERP ECC 6.0 financial processes while introducing real-time reporting capabilities and higher performance for HANA workloads. Novis designed a high level systems architecture and executed configuration changes consistent with ERP Financial operations, including stabilization of financial accounting and controlling workflows, tuning of transaction throughput, and enabling real-time analytics on the SAP platform.
Novis implemented a semi dedicated infrastructure in Merzas data center in Quer9taro, deploying Power 10 E1050 servers to host SAP HANA applications and Purestorage All-Flash storage to support the SAP landscape. The engagement included a four month landscape migration of Merzas SAP HANA systems onto the new platform, and the new SAP platform provisioning was aligned with operational reporting and availability requirements.
Operational governance was restructured to centralize support and incident workflows through a Level 1 SAP Service Desk acting as the single point of contact, backed by Level 2 and Level 3 technical teams provided by Novis. Monthly monitoring and reporting processes were formalized, delivering availability metrics, response time data, system capacity information, and SLA compliance analysis to Merza for ongoing operational oversight.
The implementation and subsequent optimization delivered explicit operational outcomes documented by the project, including improved system performance attributed to Power 10 E1050 servers and Purestorage All-Flash infrastructure, continuous availability with committed service levels of 99.90 percent in production and 99.72 percent in non production, and consolidated managed services for incident handling and technical support. Novis also provided contractual commitments around information security and breach response to protect Merzas SAP data and support legal compliance.
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Merza Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Merza implemented Google Workspace (Formerly Google G-Suite) as its enterprise Collaboration platform. Public site metadata on https://www.grupomerza.com/ confirms Merza is using Google Workspace (Formerly Google G-Suite) for corporate email and collaboration services, and the deployment supports the retailer's operations in Mexico for an employee base of approximately 15,000. The implementation positions Google Workspace as the central Collaboration layer for email, document sharing and calendaring across corporate and store-facing teams.
Functional modules in use align with standard Google Workspace capabilities, including Gmail for mail services, Google Drive and Google Docs for document management and real-time collaboration, and Google Calendar for scheduling, all managed via the Google Workspace admin console. Administrative configuration reflects domain and user provisioning, group and role based access controls, and device and mobile management to support distributed retail operations. The deployment is described in a way that connects Merza Google Workspace (Formerly Google G-Suite) Collaboration to core business functions such as corporate communications, HR coordination and operations collaboration.
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Merza eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aktios | Legacy | Aktios eCommerce | eCommerce | eCommerce | n/a | 2022 | 2022 |
In 2022, Merza deployed Aktios eCommerce to launch its online grocery store in Mexico. The Apps Category is .
Aktios eCommerce was configured to support omnichannel ordering, integrated inventory synchronization and centralized pricing management, with merchandising controls optimized for multi device shoppers. The implementation included product catalog configuration, responsive storefront templates, and order orchestration to coordinate online purchases with store and fulfillment workflows.
Integrations explicitly linked Aktios eCommerce to Merza's inventory and pricing sources to maintain real time availability and consistent price presentation across channels, and the vendor reports the site went live in November 2022 with strong results in usability and merchandising for multi device shoppers. Governance centered on catalog ownership, promotion approval workflows and operational handoffs between e commerce, merchandising and store operations teams to sustain omnichannel order and pricing consistency.
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Merza IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Database Management | IaaS |
|
2008 | 2009 |
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Merza CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Merza
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
SAP Architecture and Solutions | Manager | IT | |
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CIO | CXO | IT | |
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Network Administrator | Non Manager | IT | |
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Corporate solutions management | Manager | IT | |
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IT Project Manager | Manager | IT | |
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Apps Being Evaluated by Merza Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Merza IT executives and key decision makers. This section highlights Merza's latest recorded technology evaluations, including SAP EWM (Extended Warehouse Management) for Warehouse Management on 2024-09-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Merza digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-09-06 | Merza | Evaluated | SAP | SAP EWM (Extended Warehouse Management) | Warehouse Management | SCM |
FAQ - APPS RUN THE WORLD Merza Technographics
Merza is a Retail organization based in Mexico,
with around 15000 employees and annual revenues of $1.20 billion.
Merza operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Google Workspace (Formerly Google G-Suite) and Aktios eCommerce,
covering areas like ERP Financial, Collaboration and eCommerce.
Merza has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Google and Aktios.
Merza recently adopted applications including
IBM Power Systems in 2023, Aktios eCommerce in 2022 and Google Cloud Platform (GCP) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Merza’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Merza’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Merza technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.