Servpro
801 Industrial Boulevard,
Gallatin, 37066, TN,
United States
Gallatin, 37066, TN,
United States
1 615-451-0200
Professional Services
Servpro Technographics
Servpro Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Servpro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Servpro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Servpro has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2009, ClearCompany ATS for Applicant Tracking System in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Servpro is running and its propensity to invest more and deepen its relationship with Intuit , ClearCompany , Workstream or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Servpro revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Servpro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Servpro Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP Financial Management | x | 2009 | 2009 |
In 2009, Servpro implemented Intuit Quickbooks Enterprise to centralize financial operations under an ERP Financial platform. The deployment focused on using Intuit Quickbooks Enterprise as the system of record for billing and accounts receivable and to standardize invoicing workflows across service operations.
Implementation work configured core financial capabilities within Intuit Quickbooks Enterprise, including invoicing, accounts receivable processing, payment workflow orchestration, and financial reporting structures aligned to a service-oriented chart of accounts. Configuration emphasized AR aging and invoice lifecycle controls suitable for recurring customer follow-up and collections workflows.
Operational integration linked Xactimate for service estimates and MS Access for customer and client database management into the Quickbooks-driven billing process. Data exchange patterns were established to carry estimate outputs from Xactimate into invoice creation and to synchronize customer contact records from MS Access into Intuit Quickbooks Enterprise so billing and service teams shared a consistent customer view.
Governance and process controls were oriented around the front-to-back customer lifecycle, spanning initial contact, estimate-to-invoice handoff, and scheduled follow-up activities. Processes emphasized meeting deadlines to ensure customer satisfaction during initial contact and through regular follow-up, and workflows were instrumented to track estimate conversion through billing and accounts receivable.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClearCompany | Legacy | ClearCompany ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Servpro implemented ClearCompany ATS. ClearCompany ATS is deployed as an Applicant Tracking System on Servpro’s public careers site to publish job openings and capture candidate applications directly through the company website.
The implementation centralizes core applicant tracking capabilities including job requisition publishing, candidate application intake, resume capture and staged candidate workflow management, supporting recruiting and HR business functions. The ClearCompany ATS instance is embedded into Servpro’s careers pages to provide direct application flows for candidates and to enable recruiter and hiring manager workflows across Servpro’s United States operations, aligned to corporate HR and talent acquisition governance.
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Recruiting | HCM |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Servpro implemented Cisco Webex Meetings. Cisco Webex Meetings from Cisco Systems serves as Servpro's Audio Video and Web Conferencing solution for internal and external communications and collaboration.
The deployment emphasizes core Audio Video and Web Conferencing capabilities, including multi-party video and audio conferencing, screen sharing, meeting recording, browser-based join, and centralized scheduling workflows. Configuration work centered on centralized administrative controls, user provisioning, and meeting policy enforcement to align conferencing usage with corporate communication practices.
The implementation includes a WebEx Panel embedded on Servpro's website to provide external access points for customer-facing meetings and contact workflows. Operational coverage focuses on corporate communications and field-facing teams, with governance driven by tenant-level admin settings and organized rollout of user groups and meeting policies.
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Digital Workspace | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2020 | 2020 |
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PEO (Professional Employer Organization) | Professional Services |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Servpro
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Servpro Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Servpro IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Servpro digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Servpro Technographics
Servpro is a Professional Services organization based in United States,
with around 450 employees and annual revenues of $50.0 million.
Servpro operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, ClearCompany ATS and Cisco Webex Meetings,
covering areas like ERP Financial, Applicant Tracking System and Audio Video and Web Conferencing.
Servpro has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, ClearCompany and Cisco Systems.
Servpro recently adopted applications including
Salesforce Sales Cloud in 2021, Amazon EC2 in 2021 and DigitalOcean Droplets in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Servpro’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Servpro’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Servpro technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.