Set and Service Resources
5400 Glenwood Ave #310,
Raleigh, 27612, NC,
United States
Raleigh, 27612, NC,
United States
1 919-787-5571
Professional Services
Set and Service Resources Technographics
Set and Service Resources Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Set and Service Resources and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Set and Service Resources employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Set and Service Resources has purchased the following applications: Phenom AI Scheduling for Interview Scheduling in 2020, Zoho Analytics (ex Zoho Reports) for Analytics and BI in 2020, Zoho Mail for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Set and Service Resources is running and its propensity to invest more and deepen its relationship with Phenom , Zoho Corp. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Set and Service Resources revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Set and Service Resources intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Set and Service Resources Tech Stack and Enterprise Applications
Set and Service Resources HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Legacy | Phenom AI Scheduling | Interview Scheduling | HCM | n/a | 2020 | 2021 |
In 2020, Set and Service Resources implemented Phenom AI Scheduling as part of a broader deployment of the Phenom Intelligent Talent Experience platform. The deployment targeted recruiting and HR operations within the professional services firm, concentrating on candidate engagement, scheduling, and centralized talent pipeline management.
Set and Service Resources configured multiple Phenom modules including Phenom Career Site and CMS to deliver dynamic career site content and personalized job alerts, Phenom CRM to centralize active and passive talent, Phenom Campaigns to orchestrate targeted candidate communications, Phenom Talent Analytics to measure source quality and funnel behavior, and Phenom AI Scheduling for Interview Scheduling to automate and accelerate interview coordination. The configuration supported video assessments, candidate nurturing workflows, and automated scheduling logic that reduced manual coordination work for recruiters.
Integrations were scoped to streamline connections with third-party vendors and to provide an experience dedicated to HRIS teams, enabling the platform to act as the single entry point for referrals, social media marketing, job marketing, and job board traffic. Operational coverage included recruiting and HR functions, candidate and client-facing workflows, and centralized tracking across the hiring lifecycle, aligning career site interactions, CRM records, campaign touchpoints, and scheduling events into one system of record.
Governance and process changes emphasized centralized candidate routing, standardized nurture and scheduling workflows, and analytics-driven optimization of source and stage performance. Outcomes explicitly cited by the customer include increased efficiency, faster hiring cadence, and a more cohesive, personalized experience for candidates and internal stakeholders through the combined use of Phenom AI Scheduling and the Intelligent Talent Experience platform.
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Set and Service Resources Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Analytics (ex Zoho Reports) | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
In 2020, Set and Service Resources implemented Zoho Analytics (ex Zoho Reports) as their Analytics and BI solution. The deployment centered on embedding Zoho Analytics dashboards and reports directly on the company website to surface operational and client-facing analytics. The implementation targeted professional services functions including service delivery, project reporting, finance, and sales operations, enabling centralized dashboards and scheduled report distribution. Set and Service Resources used a cloud-hosted Zoho Analytics application instance to serve interactive visualizations to internal users and external clients via embedded content.
Configuration work focused on building interactive dashboards, reusable report modules, and scheduled data refresh workflows consistent with Analytics and BI capabilities. Data ingestion relied on Zoho Analytics connectors and file-based uploads to consolidate project and financial data, and embedded reporting leveraged Zoho Analytics publish and embedding features to present dashboards on the corporate site. Governance practices implemented role-based access controls, folder-level sharing, and scheduled report delivery to align visibility across teams, and rollout covered company-wide usage for United States operations. The narrative emphasizes Zoho Analytics (ex Zoho Reports) as the Analytics and BI platform supporting Set and Service Resources business reporting and client-facing visualization needs.
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Set and Service Resources Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Mail | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Set and Service Resources deployed Zoho Mail as its corporate email platform. Zoho Mail, in the Collaboration category, was provisioned to host the sasrlink.com domain and to surface contact addresses on the corporate website. The deployment covered corporate and client-facing communications across the United States professional services organization, supporting an employee base of approximately 500 staff.
The implementation used standard Zoho Mail capabilities including hosted email, webmail access, calendar and contact management, and SMTP and IMAP provisioning for desktop and mobile clients. Account provisioning and DNS configuration for the company domain were administered by the internal IT team, which configured mailbox policies and spam controls to align with corporate email governance. Zoho Mail is instrumented into website contact workflows to receive inbound client inquiries and to send automated notifications originating from the site.
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Set and Service Resources CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Set and Service Resources PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Set and Service Resources IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Set and Service Resources
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Set and Service Resources Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Set and Service Resources IT executives and key decision makers. This section highlights Set and Service Resources's latest recorded technology evaluations, including LiveHire ATS for Applicant Tracking System on 2025-08-28. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Set and Service Resources digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Set and Service Resources Technographics
Set and Service Resources is a Professional Services organization based in United States,
with around 500 employees and annual revenues of $50.0 million.
Set and Service Resources operates a diverse technology stack with applications such as
Phenom AI Scheduling, Zoho Analytics (ex Zoho Reports) and Zoho Mail,
covering areas like Interview Scheduling, Analytics and BI and Collaboration.
Set and Service Resources has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Phenom and Zoho Corp..
Set and Service Resources recently adopted applications including
CodeTwo Email Signatures in 2021, Rackspace Cloud in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Set and Service Resources’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Set and Service Resources’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Set and Service Resources technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.