New York, 10022, NY,
United States
SFX Entertainment, Inc. Technographics
SFX Entertainment, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SFX Entertainment, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 628 SFX Entertainment, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SFX Entertainment, Inc. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Zendesk Service for Customer Support in 2016, Google Cloud Platform (GCP) for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SFX Entertainment, Inc. is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SFX Entertainment, Inc. revenues, which have grown to $354.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SFX Entertainment, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SFX Entertainment, Inc. Tech Stack and Enterprise Applications
SFX Entertainment, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, SFX Entertainment, Inc. deployed Oracle NetSuite ERP as its ERP Financial platform to centralize finance and accounting operations. The implementation targeted a U.S. communications company with approximately 628 employees and reported revenue near 354000000, concentrating on standardizing core financial controls and reporting.
Oracle NetSuite ERP was configured with core financial modules typical of ERP Financial implementations, including general ledger, accounts receivable, accounts payable, fixed asset management, and financial reporting and consolidation capabilities. Configuration work emphasized a centralized chart of accounts, automated journal entry workflows, period close orchestration, and role based access controls to support month end close and audit trail requirements.
Operational coverage focused on finance, accounting, treasury, and procurement functions across corporate operations, with the system serving as the primary record for transactional finance and statutory reporting. The deployment aligned transaction processing standards and financial workflows to the application, enabling consistent ledger treatment and consolidated reporting across the organization.
Governance changes included formalizing period close cadence, instituting segregation of duties through system permissions, and documenting approval workflows and audit logs inside Oracle NetSuite ERP. Training and process documentation supported adoption by accounting teams, and the platform was positioned to provide a single source of financial truth for ongoing financial governance and compliance activities.
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Expense Management | ERP |
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2013 | 2013 |
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SFX Entertainment, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2016 | 2016 |
In 2016, SFX Entertainment, Inc. deployed Zendesk Service on its website as the company’s web-facing Customer Support application to capture inquiries and publish self-service content. The implementation uses Zendesk Service as the primary Customer Support layer for web widget ticket capture, knowledge base delivery, and centralized request intake for online customers.
Configuration emphasized ticket lifecycle management within Zendesk Service including request forms, automated routing rules, priority statuses, and role-based agent access, reflecting typical Customer Support functional modules such as ticketing, knowledge management, and workflow automation. Operational scope targeted digital support touchpoints and the customer service organization, with governance focused on standardized ticket workflows, escalation paths, and agent permissions to unify issue resolution processes.
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SFX Entertainment, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud Platform (GCP) | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021, SFX Entertainment, Inc. began using Google Cloud Platform (GCP) to host and deliver its public website. Google Cloud Platform (GCP) is positioned as the Application Hosting and Computing Services layer supporting web serving, application runtime, and static asset distribution for the SFX web presence.
The implementation follows typical Application Hosting and Computing Services architecture patterns, employing cloud compute resources for application runtime and cloud object storage for media and static files, combined with front end HTTP serving and content delivery techniques. Functional capabilities aligned with the deployment include autoscaling to handle traffic variation, load balancing for availability, and managed certificate and domain handling for secure public delivery.
Operational ownership is centered on web operations, marketing content workflows, and IT infrastructure management within SFX Entertainment, Inc., with responsibilities for content deployments, site availability monitoring, and cloud provisioning. The source material indicates use of Google Cloud Platform (GCP) on the website, and no named integrations or implementation partners are provided in the available information.
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at SFX Entertainment, Inc.
Apps Being Evaluated by SFX Entertainment, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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